Thread regarding Wells Fargo & Co. layoffs

@1tcg+1geMoTFq Obviously we aren’t hemorrhaging any people. Look at our efficiency ratios.

@1ecj, great, let’s test this. I’ll write “in order to stop complaining about RTO here, we need more water-coolers” and wait to see if they actually install some.

What is loudspeaker

Yep WF is monitoring this site. I was on a call where an HR leader mentioned it and how it was mainly people complaining about RTO. Quite dismissive.
I’ve also seen the Loudspeaker submissions. Every week, there are pleas for WFH and flexibility. And the Loudspeaker consultants respond back with boilerplate responses about collaboration, blah blah blah to each one of them.

@1xgr+1geMoTFq

That is often true as well. But I know that I have experienced this at times even when I believe management does have good intentions. They try to fix something but the solution ends up ineffective or making things worse because of a lack of a holistic view of the problem or understanding the downstream impact, etc

This site is anonymous. So there’s no retaliation.

I made the mistake in an employee survey of once pointing out a lot of flaws and inefficiencies for a team I was in that was creating a bad environment. I even thought I was being smart by supporting my statements with very specific examples and suggestions to make it better.

The head of the department spent the next few months at every meeting basically trying to smoke out who made these comments while telling us all how unjustified they were. I left and have learned my lesson

@1gwg+1geMoTFq - The nuances aren't lost in translation, the "leaders" don't want to hear them, so they flat out ignore any suggestion or facts contrary to the decision they made. In their mind, correcting course or actually seeking input is a weakness.

@1gbq+1geMoTFq

This is the problem with loudspeaker or voicing concerns in general- often the nuances get lost in translation and ultimately the solution ends up being worse than the problem.

Problem is that the message that the "leadership" is hearing isn't the message that is actually being said, and sometimes their response is exactly opposite of what is needed.

For example, most people are concerned about RTO for reasons like expense, safety, inefficiency, work-life balance, etc.

But the message the "leadership" is hearing is that "employees are concerned about RTO". Period.

So their reaction is "We must work harder to make RTO a success".

@1lmw I’m not the person that commented that we monitor but I can tell you it’s more than likely true. A few years back, during a bring your kid to work day (yes that’s a thing in some departments), they took us on a tour to several areas of the company. One was a department that solely tracks the internet and WF comments. It was full of huge monitors on one wall with short cubes so everyone can see. It shows how many hashtags with WF there are, when we are trending, where articles are and sites where we are discussed. Some ppl are tasked with escalating to address emerging shht hitting the fan and some are tasked with responding to commentary (think business replies to yelp reviews). I’m not sure what role HR or C suite would play but at minimum, this group is aware and they aren’t in one city.

The only way they will back off is when they realize they are hemorrhaging their best people. Even then, I don’t think they will blanketly pull back. They will just quietly approve more and more exceptions.

@1qkn+1geMoTFq Bingo. Smoke and mirrors. Want leadership to suddenly care? Unionize.

@1ecj - Do you know what Wells monitors, or what they do with the info they see here?

First, I would bet that RTO and/or suggestions around RTO are already at the top of the list.

Second, “leaders” here don’t give a sh!t about what “employees” think about any topic submitted through loudspeaker. It’s only a tool to make people feel like they have some outlet for providing feedback. They don’t care.

Wells does monitor this site ….

UR being silly here.