I just discovered this page and I've been reading through the posts. I can say I agree with 90 percent of what's been written here. State Farm has a highly toxic culture that is employee unfriendly. Merit means almost nothing, in part due to rampant nepotism and cronyism. I used to tell people when I knew there was an opening, but now I'm warning them to stay away if they show any interest to join.
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To anyone thinking outsourcing claims is a good idea … you’ve obviously never taken a call from “Bob” at Allstate. You spend half the call explaining what a BI claim is and why they need to wait until it is settled before you can pay their sub.
All remote positions would be best to offshore. That includes management. Best place to start would be subrogation.
Claims is not salvageable. Nothing but dregs left. It is why SF is following Allstate lead to offshore every possible claims job-differs by state. Go to Allstate layoff board for more details.
Insurance use to be a safe bet career that wouldnt make you rich but would provide a comfy life in exchange from doing boring, non flashy, work.
That was the past. Now insurance is where the claim handler is abused by customers, vendors, attorneys, and their own company. While their own company ties their hands, forces them to jump through pointless hoops to get things done, while not giving them enough authority to make a difference.
The exchange for this is low pay, mandatory overtime, no freedom of choice in where you work or what you do.
The work is still hard and complicated, so you cant just get lumps to do it, no matter how many lumps SF pretends to mold into a statue.
So now when SF asks me if I know anyone who needs a job, I just think, No I know no one who is as desperate, and lazy, for work, that they end up being here, working for an auto insurance company, other than myself.
Working in insurance is a bad deal, with little upside other than the job exists and few want to do it, so youll probably get hired.
It's not the company. It's the people in it which are signs of the times. Until they unplug and realize it's about the people who work day in and day out with the customer and who are honest law abiding citizens, oh h e l l no not a soul will believe in helping another. Remember whenever it's all about me the end result is chaos.
@1njv. How much you getting paid to act superior and better than though and not picking folks thoughts and observations? Probably way too much
All i want to say and point out here is go to indeed or glassdoor.
Go look at the negative reviews from 2015-2016, pull a random page of employee one/two star reviews. Then do the same for 2021-2022.
They will likely look exactly the same, with the same core complaints. 7 years and not a thing has changed for the positive for the employee other than boosting a few token and seldom used benefits like crisis leave and maternity leave.
The only improvement over the last 7 years, that i can think of, that improved working conditions was to get rid of the point system that would have workers fired for sick children and getting into car wrecks on the way to work (while your own TM can miss work due to a sick dog with no issue)
@1thn. The best you can do is downtalk and namecall? Sad.
Many reputable insurance and financial organizations do not and forbid nepotism.
Ethics means zero at SF.
Just so I can better understand the mentality of this site-why would anyone down vote @pjl comments? As an agent, never willing to accept the offer for leadership he/she is correct. I wasn’t going to take a 100% pay cut to be an AFE.
There is a reason SL and VPAs were only agents for a couple of years-$$$$. If leadership can’t recruit an agent into leadership in 24 months or so-the agent won’t take the pay cut to leadership. I can’t think of one agency leader that was an agent 5 years or more.
You will notice a lot of the Sales Leaders and VP’s on the nepotism train were only agents for 2 years or less. It’s not because they superstars.
@owg-based on your talent you are already vastly overpaid. Misfits and failures don’t command much on the open market-as you no better than anyone.
OP. You and many more wouldn't recommend SF!
@jkm If you want to call failures and misfits, let's sit down and pull the checkbook out.
The nepotism at SF does not know the damage it causes. It not only affects the physical wellbeing of its associates but also their mental wellbeing. One reason their mission statement is failing.
LOL at @ res. Always funny when the only response to facts are to call it Kool aid. Just shows the intellectual inadequacy of the poster. Small wonder they are failures and misfits. People on this site have been predicting SF demise for over 6 years and they have been wrong 100% of the time. How is that for believability?
@cgd. Corporate KOOL AID user that's addicted.
@cgd Record after record eh? Sure doesn't address what OP is saying here. It's just numbers. Where is the evidence to support your people are your most valuable asset? It's like living in a real pretty house with a rotting foundation. It's just a matter of time till your record growth comes tumbling down just like the current administration and the market. The middle man built this great nation. Respect it and don't flaunt your money. It's material and can be lost in a heartbeat. I think today's young workforce sees that.
Record growth in every line, record capital position, 100 years of success and the most dominant insurance company in the U.S. for 80 years would suggest you know nothing. Lack of focus, hardly. If you don’t like the direction find another job, except in the best job market in history you apparently cannot.
Employees need to understand VPs, claim consultants, claim managers, and section managers are political animals. They will tell you something that on its face sounds one way but has a negative impact for you and a benefit for them in the end. For example, they want you to move physically to another location while selling you on a good move for your career; then, dumping you like a trash can especially if you are midpoint or above. I've seem it done to an exponential amount of employees. It's their game to reduce labor costs to increase their MIP. Why do you think your pay raises rise rapidly at the beginning and after midpoint they decrease so it takes you longer to top out? Time value of money....they have pushed this corporate nonsense madness to a new level. Meanwhile, they spend money on philanthropic organizations and politicians to keep within their own group on your backs. They have completely lost focus of their own mission and vision statements because if they can't live up to it with their own, they sure are not doing it to their customers. It has to start at the CEO and board level. Values and ethics create wealth NOT money.
There's a reason they've had to stoop to offering employees referral bonus.
Probably haven't paid out all that much.
Hello there fellow 'claims professional'. Quotes because this job has become a metrics mess with nothing professional about it. I tell people it's the blue collar of the white collar jobs. Nothing wrong at all with blue collar jobs, just not what I signed up for. Waste of 4 year degree with this work and employer.