The only thing they care about is agents. That’s it. Not customers, not employees. Just agents. The stark difference between the way they handled the company’s 100 year milestone for agents vs employees is a perfect example of this. Agents got wined, dined and pandered to during an all-expenses paid week of luxury in Vegas. Employees got to choose between eating a sweaty hamburger or a sweaty hotdog outside under a circus tent while trying to avoid getting heat exhaustion.
This is absolutely true! I apologize for copying someone else's post - @3fvu+1htPd1pQ, but I couldn't have said it better. The question is, why is that so? Why are agents so incomparably more important to SF than employees or customers...?