@rhwz+1hUSHhmF Dude, you could not be more wrong. I work in the US and I work directly with contracts. I couldn't give a **** about what happens in Kangaroo land. Contracts have legal weight, unlike internet paranoia posts.
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lol love the desperate response from the manager#@ozue+1hUSHhmF , trying his best to save the center. Keep dreaming thinking that the contracts will save you until Hock hits you hard on the head
@krmx+1hUSHhmF Not true at all. There is a reason these support sites stay open. It's because they are bound to provide them due to contracts. Companies pay CA/Broadcom hundreds of thousands to millions of dollars a year for support. They're not stupid. Many of the big companies mandate local/regional support guarantees into the contract. So Broadcom does not keep these sites open out of the goodness of their heart. They do so because they likely have to.
Remember Pirate Radio being on leaking , old ships. Pirate Support Center is next. Place it on a barge just offshore. Think of the $$ to be saved.
Closure should be imminent. It just does not make sense for Hock to run a high cost center when he can very well do it from other low cost locations
I work in the Australian center and almost ready for retirement. Everyday i try to think why the heck is Hock still keeping this center and not moving support to India. He can get a lot more work done over there than what we do here at a significantly lower cost. We are a bunch of oldies in this center and would love to have the redundancy just before we call it a day
I really like my manager even though he is very partial and only favors his own people. I am very lucky to be in his good books. Please don;t remove him as some of us in the center will become orphans without him
I wonder why so many managers are needed in a small center like Australia. We are struggling here with more engineers and less managers. Hope Hock is looking into this and would balance it correctly
There is too much drama with the Australian engineers. Half the time they are not even available during the shift times. Doesn't make any difference if they are there or not. Hope Hock gets out all the oldies and hire young blood in cheaper locations.
Until Vmware gets on-boarded, support in Australia should be fine as its a tiny hand full of people and does not hurt Hock much. But once more products gets added on, then Hock will not operate from a high cost location. Its just months and Australia will be history soon
Hock is a big fan of HCL. Once the Vmware deal is done, he will outsource all the support to them. From a business point of view it makes sense. Why will someone pay so much for in house engineers when he can get the same for less than half the price. There will be no drama with HCL as in with the current engineers who think they are super heroes and the company cannot survive without them. Support engineers in Australia are paid ridiculously high for the worst skills. Wake up from your dreams and start dusting your resumes.
Some of the engineers might stay for a bit longer, but the managers will be let go. Vmware managers will take over as Hock like changes and will not keep the managers for long
Australia is too expensive of a location for Hock. Ideally he would prefer to not operate in Australia and have the work done in a lower cost country. Maybe not right now but that has to be the long term plan.