Ford quality has never been top priority. The problems has been haunting Ford for many years. Now that the company produced less vehicles, but quality is worse than ever. In order to cut cost and improve quality, Farley will let go 8000 salary employees. However, the cost for poor quality products is still there. Ford continue to pay over $3 billions per year for warranty cost. This is 300% more than Ford Japanese competitors. You can’t fix product quality problems when your engineers and management are working from home.
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Great info. It looks like the effects of 2018 LL2's "Zero" project is now shown in the recall/warranty.
Using @1aml+1i6yUoMu's note, Padilla triangle illustrates the internal politics so well to a point that the article seems to be written for Ford. Internal politics is the sole source of all the issues. But the solution now is that we have too many people.
BC of CAE is a vintage subject. With the mindset of the LL3 and CAE analysts, this subject will long live. So your hope for its improvement is not going to materialize.
Ask the engineers if this design is a right design. Engineers say it is from CAE. Ask the same to CAE, CAE says it is from the model. Ask the model, the model does not respond. Ask LL3, LL3, while reminding people what SRD is, says he trusts the engineers. Good luck.
Ford hates paying for qualified automotive engineers. They outsourced core engineering to full-service suppliers and use purchase service people inside. At the end of August Ford will terminate another 1,000+ ICE employees. Why should anyone be surprised the quality is to bad.
I asked my supervisor to put me on the list to be terminated. I do not want to be the last real engineer working at Ford.
They need another Padilla triangle that says “Quality” 3 times. That really motivated us in 2001 LOL.
The number of issues found late in the program by the QFTF fleet, etc. is way too high. Each program has hundreds of late changes not fully tested.
Some powertrain late changes have been approved by CAE work alone. Ford's CAE needs improvement, there often problems with CAE work based on issues with boundary conditions.
A lot of risks are taken to get the program out on time. This leads to running changes after launch, large number of recalls, and high warranty.
I think you might want to factor in that this company always makes part changes after DV is completed. For some vehicle system/component DV methods, it is impossible to conduct meaningful and equivalent PV. So you know who is doing the testing for the late changes.
The recent warranty/recall is lousier, not just lousy. But the Q2 sales is up. Loyal customers must be really thrilled with the free, add-on warranty/recall features.
who cares, you expect a lousy product when you buy a Ford
WFH has nothing to do with current warranty spending.
@blc So, you are badly missing the cooler and coffee machine meetings. There are people who are working while attended useless meetings on webex. Don’t forget that.
This post is a great example of someone who has zero idea of what she is talking about.
The OP fails to realize the vehicles that are causing the disastrous warranty costs right now were actually engineered, validated, and signed off on prior to widespread work from home was forced on the company by overreacting democrat covid restrictions.
Lousy engineers and support employees were lousy while reporting to the office every M-F and are still lousy working from home.
They haven't been working from home for 25 yrs. Explain that.
Who cares.