Thread regarding Oracle Corp. layoffs

Waiot for beginning of September

No restructure to MS org yet. Bummer. That clown needs to be reorged down the toilet.

"Is someone wants to get a promotion by posting on MS and MG."

No. We just want to shed some light on what a shizzshow these two clowns have created. They are entirely responsible for taking an existing product that worked, that customers needed and wanted (traditional customer service that provided access to experts who could help resolve issues in a timely manner) and turning it into absolute garbage (almost no experts left due to layoffs or attrition with no backfill, with those remaining being unqualified to support the expanded array of subject matter, while requiring them to focus on things that have nothing to do with what the customers want or think they are paying for - i.e. automation ideas, reformatting KMs for the umpteenth time, requiring immediate callbacks even when the customer specifically asks not to be called, garbage project work like customer facing presentations that nobody watches and that the engineer doesn't even know anything about, endless repeat trainings on soft skills like how to sympathize with the customer while providing no or garbage quality training on the actual software supported, countless internal meetings to talk about nonsense, etc.

These two clowns have driven the operation of the rails, crashed it in the ditch, blown up the engine, removed the wheels, etc. etc. etc., yet somehow still think they are not just moving, but moving in the right direction. Even though almost everyone is gone now (customers and employees). Nothing left to salvage at this point, but these two really need to be shown the door.

Is someone wants to get a promotion by posting on MS and MG.

Still tapping my toes on this restructuring. Can't come soon enough. Will MS and MG be moved to the curb? Such a$$clowns.

very well put by some of you here . Hardly any promotions in IC level for sure . Also lack of training. Training tools O have are outdated , from last decade .

Support, this is what it is right now
# No salary raises or bonuses or promotion
# Favoritism from VP/Dir/Mgr level is evident in all teams
# Critical ICs left due to this favouritism or internal politics.
# Many new teams within support and mgr fav ICs are not doing any critical work
# Only mgr to dir or dir to snr.dir or snr.dir to vp promotion. nothing at IC level.
# If u play more politics you will survive, if you do hard work and no politics you stay at the same IC level for ever with more work.
# Getting a 4 or 5 rating consistently or promotion follows without Sal Increment is normal
# If you are in Support for more than 5 yrs, you are ~ 50% less worth the market outside
# All hands and team meetings worth nothing other than just one way communication.
# Support have no clue on the products they are supporting, sometime very less knowledge than consultants or si. Not because they are not smart, but bcs of too many products they are supporting and no proper training/handson exp

Only 5 layers of mgmt between me and SM. Wouldn't matter if it was just 2 or as many as 20 though...none of them have a spine to do anything that would be useful. All they do is take the directive from above, no matter how hot it is on the d-mb idea scale, add a little of their own rancid sugar to it, and pass it along down the line. My favorite is lately how many times my "leadership team" - including the three immediate levels up (manager, director, vp) have gushed about how much they love the badges we can earn. WTF is a badge good for, other than to flag yourself as a mo--n who loves to be sh-t on by Oracle?

A couple earlier commenters are correct! Many/most APPSUL ICs have 6 managers between them and SM. I'm in the Cloud team, and there are only 4 manager levels between me and SM.
One might have thought the more aged team would have learned to be more efficient, but apparently one would be wrong.

So when is this major restructuring of the MS support org going to play out?

I absolutely loathe this job, ever since the antics of MS and his mo--nic vp over AppsUL MG have completely decimated the organization. No experts, no knowledge, no training...just more games to play and badges to earn and mottos to vote on. I literally tell them how $tupid they are and for exactly what reasons why in great detail in every survey that comes out, but they haven't flagged me to go yet. Got my fingers crossed for tomorrow!!!

"spoke to a colleague in support org and he is way underpaid . Not even 90k annual salary. Support folks , get out of this place and look elsewhere if you are not paid even 125k -130k . Other companies pay much better"

90k for an engineer ? I knew O is cheap but had no idea it was this bad :D
I wonder who would join them to draw 90k .
Thats sorta amount we talk about for bonus in our company

“Don't forget all of the other random support teams not tied to a product that MS created to take away all of the small credit support does get”

Yes there are more non technical teams than actual technical engineers in support now . Some of these teams aren’t productive at all . Utter failure of strategy

Don't forget all of the other random support teams not tied to a product that MS created to take away all of the small credit support does get

I work as an IC in the EBS support org and saw a big layoff in the summer of 2019 of many ICs and very few M level. So what did Oracle do? They actually inserted a new M level to EBS support. There are now an incredible 6 layers of management between me and SM. Outside of the front-line managers, can anyone explain the need for all of these levels for just EBS support? Bloated “bureaucracy” much?

“They keep dishing us with new products to support with hardly any training on them.”

This is the life of a support engineer, no matter where you work. To some degree.

I know what you mean. I am in one of those said support org. They keep dishing us with new products to support with hardly any training on them. I know of a few people that had had it already and left because of all the BS. Laying off support engineers instead of the useless managers and directors is totally back-***-wards.

spoke to a colleague in support org and he is way underpaid . Not even 90k annual salary. Support folks , get out of this place and look elsewhere if you are not paid even 125k -130k . Other companies pay much better

“The problem here is 100% MS. He was hired by SM and shoved into support by complete mistake. The team has gone downhill since he has gotten involved and many have been promoted with no leadership skills. Every single one of us wants out.”.

After MS took charge , non deserving people have been promoted to senior management. Some of the new VPs doesn’t even know how to communicate to their own team . yes i want to be out too

The problem here is 100% MS. He was hired by SM and shoved into support by complete mistake. The team has gone downhill since he has gotten involved and many have been promoted with no leadership skills. Every single one of us wants out.

Hey OP. You need to put double quotes around the word "restructuring

1. e.,

Major "restructuring" coming to Support Org

“ No one cares anymore in support though there was no layoff this time at the IC level. Most of them are planning to jump the ship in the next few months or early as next year. All knows they can easily get min 25% salary hike and 50% more job security outside. O will surely pay for this mistake.”

I agree …. Almost all of the support org with 5 + years in Oracle are underpaid by atleast 40 % . I am sure those who realize this fact would move out

I feel so bad for support now. Wonder when this will end. A bad start to the weekend.

No one cares anymore in support though there was no layoff this time at the IC level. Most of them are planning to jump the ship in the next few months or early as next year. All knows they can easily get min 25% salary hike and 50% more job security outside. O will surely pay for this mistake.

who is MS and what support group?

The problems at Support run very deep! A reorg will just rearrange the deck chairs on the Titanic. No reorg will solve the quintessential issue of knowledge, experience and Training.

Cheap is Oracles prob
Quality failure

Which support org?