Does anyone else believe that when they lowered the pay structure for Backroom and increased for the forklift merchandisers, it was to have the forklift drivers run all the freight and unload trucks? It just doesn’t make sense. I’m currently the only BR associate and have to do it all myself. How much easier would be for them to run everything. Once you lose associates in the backroom, no one wants to replace them which leaves some clubs with only one or two. Several in my market are that way.
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To actually accomplish all of the backroom duties successfully you need 3 morning associates. Our club only has 2. The 3rd is lazy and worthless and they usually pull him to the floor to do merchandising. He will not do RTV's, file jewelry claims, tire claims, hearing aid claims, take out the garbage, clean up outside of receiving, sweep, hazwaste, or take initiative to do anything on his own. The afternoon BR associate just unloads DC's. We have gone to our manager and TL about this associate and STILL nothing is done about him.
And how many backroom associates have to fix all the on hands and missing cr-p? At are
Club we have worked very hard to stay ahead of trucks. But quit sending bbq stuff. Lol
the put it off on someone else person must be the lead on evening shift at 6407.
The Multi-function Floor Scrubber Associate(MFSA) is being prepped for taking over the Back Room Associate position. Many clubs are seeing MFSA and it's wonderous awesome potential.
The MFSA is being adapted for unloading trailers and getting the merch to the floor. The trucks that will bring the trailers will be electric drones that will communicate with MFSA and be assigned a door before the truck arrives.
Backroom is tough and being solo is ridiculous. We are a high volume club and we are down 2 people and it’s not an area anyone is wanting to be in. Freight flow is ridiculous and there is no time to mess with claims which is a very detailed position and the liquidations are out of control. Liquidate everything. Who has time? Separate claims for sure.
I fully expect Sam's to get rid of the backroom position and to lump it in with floor merchandisers.
After all, we are constantly told that "Anybody can do receiving. All you do is unload trucks. It's not that hard".
Wal-mart recently restructured their claims supervisor position and made them a teamlead over some areas of the front end (I think it is people greeters and self check out. Don't quote me on that though) in addition to claims.
I think that Sam's will separate claims from the backroom and create a new position with even more responsibilities.
I know when I'm assigned a task, the easiest way to complete it is to put it off on someone else.