Ever notice how Fiserv managers force the use of the word "leader"? It's like a new batch uf kool-aid.
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Leadership is a corporate buzzword that has become meaningless. It was developed as a separation between insiders and lower management. Real leaders have followers. I wouldn’t follow any of these clowns.
Hahah yes, site leaders blah blah blah. If any one or all of those “site leaders” vanished one day nothing here would be affected. They aren’t actually doing the day to day working keeping the lights on. They just drink the frank kool-aide and regurgitate his words like they are cult members.