The Tampa and Nashville service centers are the only ones left and it is obvious all of the Customer Service for For Credit is pretty much going to Mexico. Wholesale, Acct Services, EOT, Titles to India, Investigations went to China several years ago. Yes, China. They look up all of customers information in the U.S. social sec #s, etc. Doesn’t that make you feel safe. India does our payroll.WOW what a bunch.
3 replies (most recent on top)
H1B visas are no longer the big issue. It’s LCC. Why bring them here when you can send the work there. This county is Sc--wed.
It drives me nuts talking to a barely English speaking voice on the other side of the line.
Yup, and eventually AI and holograms will replace those people too
Only need is a small mail room to print and send the return labels. The room can be a facility @ LCC too.