Jim Zortman, you should resign immediately!! Picking another civilian to be CEO, have you not learned anything from the past 4.5 years!!
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Juan has served as USAA’s Board member for over four years. While he hasn’t been in the military, he has federal experience and served in the White House. Now whether he can help USAA become a better version of themselves is yet to be determined but he appears to be a solid choice on paper.
No banking? Maybe an indicator of a separation of the bank…
Why was it not Admiral Syring?? Members and employees wanted him. We can send a message by tanking the eSAT scores. Send a message to the tone deaf BoD that they "mas chupa!!".
A Colombian? Interesting choice. I thought we didn’t need to worry about DEI now that Trump is back. Oh well.
I hope he can close out the consent order. If he can do that, it’s all good 😂
But he was a degree in Journalism, that makes it all better!
Have we not learned anything from the last 5 years!?! Dude knows squat about banking!