The disruptive focus on efficiency and productivity over and beyond the performance management system is a waste of organizational energy and corrodes the culture
CEO just hinted more layoffs
CEO just hinted more layoffs possibility coming after the summer this year
Any news about possible layoffs?
Do you hear any reorg or layoff news?
The grass is not greener at USAA
I turned down a job at USAA because they were trying to lowball me. Also, I wasn't impressed with the lack of knowledge and experience of the interviewing managers and their department seemed like it was in complete chaos. From what I've recently... — read more
How is next week looking?
I won't be able to relax the entire weekend for fear of the layoffs continuing next week. I don't understand why we're having layoffs in the first place when we're having so much trouble hiring for roles that have to be filled. Nobody is applying!... — read more
Layoffs today? Any details?
It looks like several team members are open for work on Linkedin today. What happened?
Badge swipes
Does anyone know if the managers get badge swipe reports showing how many days per week employees are in the office?
Work smart means work somewhere else
A lot of times I hear “Dont work hard, work smart”. What does it even mean to work smart here? As much as I tried to work as efficiently as possible and avoid stress, it is simply impossible. The stress is huge. Obviously, working smart means to... — read more
Insanity
Is every area of this company completely insane? Or is it just the bank? The refusal of leadership to prioritize anything, false deadlines etc creates a horrific environment for employees. Everything is a fire drill. There is no time to do quality... — read more
OCC and FinCEN Levy $140M Fine, Cease and Desist Order Against USAA
The Office of the Comptroller of the Currency (OCC) has assessed a $60 million civil monetary penalty against USAA, Federal Savings Bank, for violations of the OCC’s Bank Secrecy Act regulations. The OCC also issued a Cease and Desist Order against... — read more
What kind of severance is being offered?
I think a good severance could mean a world of difference to those who were affected, so I truly hope the packages are decent and have not been reduced in the past two years as a result of the pandemic. Does anybody know exactly what was offered? How... — read more
I hope there won't be more
It is interesting how they constantly emphasize that these are small layoffs. Perhaps for USAA these are small layoffs, but for me almost 100 people losing their jobs is a lot. I just hope that all of them will manage to find something better soon... — read more
Their so-called support
“Despite turning marketing back on and our plans to un-pause our mortgage products here in April, these headwinds are expected for the foreseeable future and the size of our current workforce is larger than what is needed for the work ahead,”... — read more
Are layoffs needed at USAA in AML? Maybe more layoffs in AML coming??
https://www.fincen.gov/news/news-releases/fincen-announces-140-million-civil-money-penalty-against-usaa-federal-savings
Does Severance Pay Out if I Find Another Job
USAA told me they're giving me 60 days to find a new job and that if I don't find a job at USAA they'll pay out my severance. What if get a job at another company before the 60 days? Do I still get USAA severance payout?
Intersting
https://illinoispirg.org/news/ilp/state-senators-consumer-advocates-illinois-department-insurance-should-investigate-car
The biggest reason to leave?
I'm debating leaving or staying a little longer. It is not an easy decision. Still, there are fewer and fewer reasons for me to stay here, and more and more to leave.
Hybrid positions
For those of you who are in hybrid mode, how many days are you asked to be in the office per week? Future employee asking here
Holiday Bonus
I recently received a pending offer from USAA. The offer mentions a Holiday Bonus which is the equivalency of two weeks Base Pay if awarded by the USAA Chief Executive Officer. How regular has the company been paying out the holiday bonus in the... — read more
Severance
Does USAA offer severance with layoff? And what is it based on? Role/years?
New CIO
How did we come up with our new CIO, I would have preferred the interim CIO. It seems like it's a wrong choice. Too early to tell, but I can feel it. She seems like she would accelerate attrition.
Member Eligibility
I recently received an offer from USAA. Are employees eligible for USAA membership or receive any discounts on USAA insurance?
Shuffling people around doesn’t fix the problem
Another reorg? To accomplish what, exactly? Please don’t call this an Op Model change. Moving weak and toxic execs around instead of moving them out is avoidance HR. Massive budget cuts coming and I’m being told I can’t backfill open positions of... — read more
I wouldn't mind being laid off
There's talk about more layoffs at the start of next year and for the first time I'm not stressing over it or worrying 24/7 if my name will be on the list. It's not that I hate working here, but USAA has changed enough that I'm no longer as satisfied... — read more
It is pretty quiet here
No new rumors on layoffs?
Layoffs in reverse
I started at USAA not too long ago. I like the team I work with and everyone is nice. The problem is the compliance work will over rule any passionate work you were hired to do. Basically this has led to distrust. What you interviewed for is not... — read more
Bank of America acquiring USAA federal savings bank
I tried posting this a minute ago but don’t know what happened. I keep seeing rumors that Bank of America is in the process of acquiring USAA federal savings bank. I am not sure how true those rumors are but I wanted to throw that out there to see if... — read more
Bank being acquired by Bank of America
I commented something along these lines on another post. I keep seeing rumors that USAA federal savings bank is to be acquired by Bank of America. I am not sure how true that is so take that with a grain of salt. Although at this point it would not... — read more
Recently accepted a job...will I regret it?
I recently accepted an offer as a product owner. I was able to negotiate a large raise over what I currently make. I am typically doing 50+ hours a week. I was under the impression usaa was a good place to work. Am I making a mistake coming here(not... — read more
Risk layoffs coming
Those of us in the know have very intimate knowledge of the new CRO and Banking President. They're executioners, here to play the villains and layoff huge swathes of the entire banking unit. We know that USAA likes to hire contractors as needed... — read more
Hope you guys enjoy your new Chief Risk Officer
It's unbelievable to me that an organization serving the military would hire this guy. I worked at Citi when he was there, most of his direct reports left because he's a slave driver who spends all his time managing up, he was never around. He sets... — read more
how is it with the new CORO?
curious on how people are feeling and any changes with the new chief operational risk officer on board?
Help! I have been trying to get hired in the Risk/Compliance area and need your suggestions!
All, I really want to work for USAA in the Risk/Compliance area and I have applied to several roles that I am well qualified for. I have great industry experience and track record. I keep getting the email responses that there were more qualified... — read more
How much does our outdated technology actually cost us?
Someone has already mentioned it nicely here, the USAA has missed the opportunity to adapt to changes for years. I absolutely agree. The technology we use is completely outdated. Worst of all, those who should do something about it don’t seem to see... — read more
Set impossible expectations, remove features, add additional criteria and processes, repeat
6 months with USAA in AML detections and it’s been this exact pattern. Nearly impossible goals to meet in terms of production, merciless quality assurance measures that don’t make any sense and change twice a week (literally) the removal of features... — read more
what's with all the risk jobs?
Seriously, see a TON of positions posted all the time in risk, generally @ director level. what's the deal? Is it turnover; new positions?
This is the last thing we needed
How many will be laid off to pay this off? USAA Federal Savings Bank must pay the U.S. government an $85 million fine after regulators found failures in the company's compliance risk management and information technology risk... — read more
Firings imminent
Changes in compensation are incoming, and the rumor mill is churning. Not sure what the changes are, as nothing positive or negative has been released, but after being fined again any change cannot be good. Probably here of lay offs this week... — read more