The disruptive focus on efficiency and productivity over and beyond the performance management system is a waste of organizational energy and corrodes the culture

CEO just hinted more layoffs possibility coming after the summer this year

Do you hear any reorg or layoff news?

I turned down a job at USAA because they were trying to lowball me. Also, I wasn't impressed with the lack of knowledge and experience of the interviewing managers and their department seemed like it was in complete chaos. From what I've recently... —  read more 

I won't be able to relax the entire weekend for fear of the layoffs continuing next week. I don't understand why we're having layoffs in the first place when we're having so much trouble hiring for roles that have to be filled. Nobody is applying!... —  read more 

It looks like several team members are open for work on Linkedin today. What happened?

Does anyone know if the managers get badge swipe reports showing how many days per week employees are in the office?

A lot of times I hear “Dont work hard, work smart”. What does it even mean to work smart here? As much as I tried to work as efficiently as possible and avoid stress, it is simply impossible. The stress is huge. Obviously, working smart means to... —  read more 

Is every area of this company completely insane? Or is it just the bank? The refusal of leadership to prioritize anything, false deadlines etc creates a horrific environment for employees. Everything is a fire drill. There is no time to do quality... —  read more 

The Office of the Comptroller of the Currency (OCC) has assessed a $60 million civil monetary penalty against USAA, Federal Savings Bank, for violations of the OCC’s Bank Secrecy Act regulations. The OCC also issued a Cease and Desist Order against... —  read more 

I think a good severance could mean a world of difference to those who were affected, so I truly hope the packages are decent and have not been reduced in the past two years as a result of the pandemic. Does anybody know exactly what was offered? How... —  read more 

It is interesting how they constantly emphasize that these are small layoffs. Perhaps for USAA these are small layoffs, but for me almost 100 people losing their jobs is a lot. I just hope that all of them will manage to find something better soon... —  read more 

“Despite turning marketing back on and our plans to un-pause our mortgage products here in April, these headwinds are expected for the foreseeable future and the size of our current workforce is larger than what is needed for the work ahead,”... —  read more 

https://www.fincen.gov/news/news-releases/fincen-announces-140-million-civil-money-penalty-against-usaa-federal-savings

USAA told me they're giving me 60 days to find a new job and that if I don't find a job at USAA they'll pay out my severance. What if get a job at another company before the 60 days? Do I still get USAA severance payout?

https://illinoispirg.org/news/ilp/state-senators-consumer-advocates-illinois-department-insurance-should-investigate-car

I'm debating leaving or staying a little longer. It is not an easy decision. Still, there are fewer and fewer reasons for me to stay here, and more and more to leave.

For those of you who are in hybrid mode, how many days are you asked to be in the office per week? Future employee asking here

I recently received a pending offer from USAA. The offer mentions a Holiday Bonus which is the equivalency of two weeks Base Pay if awarded by the USAA Chief Executive Officer. How regular has the company been paying out the holiday bonus in the... —  read more 

Does USAA offer severance with layoff? And what is it based on? Role/years?

How did we come up with our new CIO, I would have preferred the interim CIO. It seems like it's a wrong choice. Too early to tell, but I can feel it. She seems like she would accelerate attrition.

I recently received an offer from USAA. Are employees eligible for USAA membership or receive any discounts on USAA insurance?

Another reorg? To accomplish what, exactly? Please don’t call this an Op Model change. Moving weak and toxic execs around instead of moving them out is avoidance HR. Massive budget cuts coming and I’m being told I can’t backfill open positions of... —  read more 

There's talk about more layoffs at the start of next year and for the first time I'm not stressing over it or worrying 24/7 if my name will be on the list. It's not that I hate working here, but USAA has changed enough that I'm no longer as satisfied... —  read more 

No new rumors on layoffs?

I started at USAA not too long ago. I like the team I work with and everyone is nice. The problem is the compliance work will over rule any passionate work you were hired to do. Basically this has led to distrust. What you interviewed for is not... —  read more 

I tried posting this a minute ago but don’t know what happened. I keep seeing rumors that Bank of America is in the process of acquiring USAA federal savings bank. I am not sure how true those rumors are but I wanted to throw that out there to see if... —  read more 

I commented something along these lines on another post. I keep seeing rumors that USAA federal savings bank is to be acquired by Bank of America. I am not sure how true that is so take that with a grain of salt. Although at this point it would not... —  read more 

I recently accepted an offer as a product owner. I was able to negotiate a large raise over what I currently make. I am typically doing 50+ hours a week. I was under the impression usaa was a good place to work. Am I making a mistake coming here(not... —  read more 

Those of us in the know have very intimate knowledge of the new CRO and Banking President. They're executioners, here to play the villains and layoff huge swathes of the entire banking unit. We know that USAA likes to hire contractors as needed... —  read more 

It's unbelievable to me that an organization serving the military would hire this guy. I worked at Citi when he was there, most of his direct reports left because he's a slave driver who spends all his time managing up, he was never around. He sets... —  read more 

curious on how people are feeling and any changes with the new chief operational risk officer on board?

All, I really want to work for USAA in the Risk/Compliance area and I have applied to several roles that I am well qualified for. I have great industry experience and track record. I keep getting the email responses that there were more qualified... —  read more 

Someone has already mentioned it nicely here, the USAA has missed the opportunity to adapt to changes for years. I absolutely agree. The technology we use is completely outdated. Worst of all, those who should do something about it don’t seem to see... —  read more 

6 months with USAA in AML detections and it’s been this exact pattern. Nearly impossible goals to meet in terms of production, merciless quality assurance measures that don’t make any sense and change twice a week (literally) the removal of features... —  read more 

Seriously, see a TON of positions posted all the time in risk, generally @ director level. what's the deal? Is it turnover; new positions?

How many will be laid off to pay this off? USAA Federal Savings Bank must pay the U.S. government an $85 million fine after regulators found failures in the company's compliance risk management and information technology risk... —  read more 

Changes in compensation are incoming, and the rumor mill is churning. Not sure what the changes are, as nothing positive or negative has been released, but after being fined again any change cannot be good. Probably here of lay offs this week... —  read more