I think that unnecessary bureaucracy does enormous damage to the company. Honestly, have you ever worked in a company that has a bigger problem with unnecessary bureaucracy than is the case here?

Fortunately, I am working on a project for which the budget has not been cut yet. However, I wonder how many significant project cuts have happened at USAA lately?

I'm not sure how they manage to lay off the wrong people every single time. Most of those who are shown the door are our best and hardest working employees. We have plenty of fat that needs to be cut. Plenty of lazy do-nothings who get away with it... —  read more 

Just heard the rumors, second round of layoffs are coming shortly… possibly in September/October time frame This is going to be a huge one..

Does anyone know how the company is monitoring if you’re in the office? Is it through badge swipes or do you have to be on the internal corporate network for certain hours a day?

It's not that I simply dislike working at USAA or that I'm burned out, I'm actively hating it. I'm sick and tired of the stress that comes with working here. I'm sick of the politics and sick of having to clean up messes made by my manager who got... —  read more 

Worked 16 hours today and normal is 12. Most checked out at 1pm for early release. Could work 24/7 and still not be done or be thoughtful in my work. Manager does nothing but piles on more deliverables. Lack of accountability is astounding. Rework... —  read more 

Seems people hired as remote are being told to return to office. No exceptions granted. If true, feels like USAA wants people to quit. Maybe to thin the herd before layoffs.

Bank is "transforming" the roles of DPO and EO. Credit Card was hit first. They are replacing both roles with PO and BPC positions. Forcing all employees to reapply for their jobs and compete against contractors and external applicants. It's a smoke... —  read more 

https://www.complianceweek.com/opinion/usaa-whistleblowers-want-to-be-heard-and-now/31791.article

I saw the following folks open to work on my network today. IT Director 19 year tenure Manager Senior 24 year tenure Senior Director IT 13 year tenure

The disruptive focus on efficiency and productivity over and beyond the performance management system is a waste of organizational energy and corrodes the culture

CEO just hinted more layoffs possibility coming after the summer this year

Do you hear any reorg or layoff news?

I turned down a job at USAA because they were trying to lowball me. Also, I wasn't impressed with the lack of knowledge and experience of the interviewing managers and their department seemed like it was in complete chaos. From what I've recently... —  read more 

I won't be able to relax the entire weekend for fear of the layoffs continuing next week. I don't understand why we're having layoffs in the first place when we're having so much trouble hiring for roles that have to be filled. Nobody is applying!... —  read more 

It looks like several team members are open for work on Linkedin today. What happened?

Does anyone know if the managers get badge swipe reports showing how many days per week employees are in the office?

A lot of times I hear “Dont work hard, work smart”. What does it even mean to work smart here? As much as I tried to work as efficiently as possible and avoid stress, it is simply impossible. The stress is huge. Obviously, working smart means to... —  read more 

Is every area of this company completely insane? Or is it just the bank? The refusal of leadership to prioritize anything, false deadlines etc creates a horrific environment for employees. Everything is a fire drill. There is no time to do quality... —  read more 

The Office of the Comptroller of the Currency (OCC) has assessed a $60 million civil monetary penalty against USAA, Federal Savings Bank, for violations of the OCC’s Bank Secrecy Act regulations. The OCC also issued a Cease and Desist Order against... —  read more 

I think a good severance could mean a world of difference to those who were affected, so I truly hope the packages are decent and have not been reduced in the past two years as a result of the pandemic. Does anybody know exactly what was offered? How... —  read more 

It is interesting how they constantly emphasize that these are small layoffs. Perhaps for USAA these are small layoffs, but for me almost 100 people losing their jobs is a lot. I just hope that all of them will manage to find something better soon... —  read more 

“Despite turning marketing back on and our plans to un-pause our mortgage products here in April, these headwinds are expected for the foreseeable future and the size of our current workforce is larger than what is needed for the work ahead,”... —  read more 

https://www.fincen.gov/news/news-releases/fincen-announces-140-million-civil-money-penalty-against-usaa-federal-savings

USAA told me they're giving me 60 days to find a new job and that if I don't find a job at USAA they'll pay out my severance. What if get a job at another company before the 60 days? Do I still get USAA severance payout?

https://illinoispirg.org/news/ilp/state-senators-consumer-advocates-illinois-department-insurance-should-investigate-car

I'm debating leaving or staying a little longer. It is not an easy decision. Still, there are fewer and fewer reasons for me to stay here, and more and more to leave.

For those of you who are in hybrid mode, how many days are you asked to be in the office per week? Future employee asking here

I recently received a pending offer from USAA. The offer mentions a Holiday Bonus which is the equivalency of two weeks Base Pay if awarded by the USAA Chief Executive Officer. How regular has the company been paying out the holiday bonus in the... —  read more 

Does USAA offer severance with layoff? And what is it based on? Role/years?

How did we come up with our new CIO, I would have preferred the interim CIO. It seems like it's a wrong choice. Too early to tell, but I can feel it. She seems like she would accelerate attrition.

I recently received an offer from USAA. Are employees eligible for USAA membership or receive any discounts on USAA insurance?

Another reorg? To accomplish what, exactly? Please don’t call this an Op Model change. Moving weak and toxic execs around instead of moving them out is avoidance HR. Massive budget cuts coming and I’m being told I can’t backfill open positions of... —  read more 

There's talk about more layoffs at the start of next year and for the first time I'm not stressing over it or worrying 24/7 if my name will be on the list. It's not that I hate working here, but USAA has changed enough that I'm no longer as satisfied... —  read more 

No new rumors on layoffs?