Topics regarding layoffs at USAA

Topics regarding layoffs at USAA


I think that unnecessary bureaucracy does enormous damage to the company. Honestly, have you ever worked in a company that has a bigger problem with unnecessary bureaucracy than is the case here?

I hate it here

It's not that I simply dislike working at USAA or that I'm burned out, I'm actively hating it. I'm sick and tired of the stress that comes with working here. I'm sick of the politics and sick of having to clean up messes made by my manager who got... —  read more 

Unmanageable Workload

Worked 16 hours today and normal is 12. Most checked out at 1pm for early release. Could work 24/7 and still not be done or be thoughtful in my work. Manager does nothing but piles on more deliverables. Lack of accountability is astounding. Rework... —  read more 

DPO and EO Layoffs

Bank is "transforming" the roles of DPO and EO. Credit Card was hit first. They are replacing both roles with PO and BPC positions. Forcing all employees to reapply for their jobs and compete against contractors and external applicants. It's a smoke... —  read more 


Is every area of this company completely insane? Or is it just the bank? The refusal of leadership to prioritize anything, false deadlines etc creates a horrific environment for employees. Everything is a fire drill. There is no time to do quality... —  read more 

Their so-called support

“Despite turning marketing back on and our plans to un-pause our mortgage products here in April, these headwinds are expected for the foreseeable future and the size of our current workforce is larger than what is needed for the work ahead,”... —  read more 


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Holiday Bonus

I recently received a pending offer from USAA. The offer mentions a Holiday Bonus which is the equivalency of two weeks Base Pay if awarded by the USAA Chief Executive Officer. How regular has the company been paying out the holiday bonus in the... —  read more 


How did we come up with our new CIO, I would have preferred the interim CIO. It seems like it's a wrong choice. Too early to tell, but I can feel it. She seems like she would accelerate attrition.

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