So...Serafin's departure email just hit. Was in there for less than a year, and just moved to San Antonio. Clyde left a dingle berry of a mess from Op Model AND move to Guidewire. If you objected to the simultaneous switch, you were labeled as "not a... — read more 

What the heck was this boring useless and common sense drivel????? Hot mess…. Nobody knows whats going on with it… Doesnt usaa know that a good portion of employees do not deal or interact with members?????

USAA has a policy that all new roles are in office. Remote employees that post for new roles must move to an office location if they want a new role. It also has a policy that all roles are posted for at least 5 business days. This does not appear... — read more 

He's got 28 under him right now, soon to be 29. What's the endgame? What's going on?

Any insight? Discussing a role.

Fires 40 pct of his direct reports and assumes their roles, including Availability. figures out that most outages occur during change, so now unnatural acts of impossible clairvoyance are expected, with the implication of losing your job due to... — read more 

At least four IT Infrastructure peeps were terminated without severance pay this week following an “investigation” for “policy violations”. Witch hunt in progress. Don’t give them any excuses.

But that's not it. It's never been it. The problem is the constant layoffs and the never ending changes. Let us go back to working from home more and maybe people would actually want to work more and be more productive again.

RB and folks were sacked after an Investigation.

Getting emails that keep reinforcing rto at four days, notably leadership… Apparently, they dont want to deal with stupid stuff like the friday trainings we now have and the upslilling that has nothing to do with 95% of our roles…

I would have been out of this place a year ago. But no luck so far. How many others are stuck just because they can't find anything else right now?

New tech leader Dilbert look like dude [who loves diving] sacked him? No communication was made.

At least, I haven't heard anything going on, nor seen anything where I'm at. It's a relief, frankly.

If you are a bank employee, either get to the office close to 9am local time or get ready to be escorted out by being in the office early. Notice period is tomorrow.

The company I complain about giving me zero psychological safety rolled out their bi-annual update to pulse, as they have for the last decade. Also this is my weekly reminder that my fraud director had a full calendar today and that also means we’re... — read more 

Has everyone reviewed it yet and the changes

Meta & Microsoft...USAA will for sure experience the similar situation especially in tech where it is so much shaky. Zero psychological safety the core Agile principle for success.

July is after June. Oh and this is my daily proclamation that Fraud will have layoffs in the next quarter- so in case it does happen I can come back and say I was right. - my name is Ms. Cleo “Call me now”

Everyone get prepared, the leaders we call id--ts are meeting, yet I want to gas you up to believe there’s a master plan some AVP and their directors have the power and competence to layoff their staff, self-defeating their own roles and stature... — read more 

Everyone get prepared, bank fraud leaders are traveling to Phoenix next week. They all have full day agendas to discuss head count! Fraud detection is next for impact of layoffs!

And no one is talking about it. How can we warn potential new hires about these clowns?

Is that one AVP on team no one ever heard of shady? Did the mid-level VP’s get laid off? Does IT su-k (yes)? The sky isn’t always blue? Can someone help me fill out a JAR for this crazy very private issue that a JAR will 100% not cover? What’s PTO?... — read more 

As per the -3 Chief HR Officer a few years back, Clap Now. Eat your slop, little piggies.

Or has he not noticed those gems yet ?

Agonizing listening to new CIO talk about every minute job history, signing his temporary lease, how to say his last name, where Wales is located?????

Bank leaders are all in San Antonio this week for strategy sessions. Could be a good or bad thing…anyone have insights?

Any idea if the VPs were laid off if they will cut into their staff?

It may be a hear say but - Managers got initiated in the recent manager meet in San Antonio that no more renewal for existing employees. Any scoop here ?

At least the month?

Any trickle down effect for this? Looks like some people on the list is a surprise.

Been working at the bank several years and my immediate team has had transitions either with new teams joining or leaving multiple times over the past 18 months. Tired of living in constant fear I’ll be next. I’m an analyst so a decently transferable... — read more 

Employee morale is so bad and stressed out that the leadership need to bring a therapy dog to make employees feel better. Also, because of the above point, we are stopping measurement of the employee pulse score until morale improves. Finally, we... — read more 

Didn't USAA have that capability previously with USAA Financial Centers? That concept didn't seem to work out well, so why is USAA revisiting a failed idea?

Looking for real advice on steps to take in preparation for a possible layoff. What files/information to save, what resources to take advantage of while we still have them, etc. My biggest concern is a lack of medical and dental insurance for my... — read more 

Long term career plans here don’t seem to last as long as they once did.

They hired me based on one description and the actual job is totally different. All those interviews and assessments were basically irrelevant. I'm doing work that wasn't even mentioned. If I had known this would happen, I wouldn't have accepted the... — read more 

Beginning of mass layoffs in January we saw a TON of early retirements on LinkedIn in and ~25 days later we got hit with massive layoffs. Tonight on LinkedIn there’s a TON of early retirements AGAIN. This is an early indicator of what’s about to... — read more 

Has there always been an issue of some control/governance group saying you must do x,y,z but not having the people to do it? I hear so much of how it was like with Gen Robles. Was it always like this?