I wanted to know if I lost my EARNED PTO (currently in bank) if I either resign or am laid off? I am plannning FMLA leave due to care for my spouse after surgery then I will be resigning and should have some PTO banked. Will I lose it or will it be... — read more 

Not until I walk out for good. But I still do my work, still do it right. I just stopped playing the games. No more kissing up, no more pretending to love meetings, no more acting like I care about things I don't. I do my job and go home. That's... — read more 

It is no secret that Bank will have another round of layoffs in Q2, just by everything I’ve been hearing, end of April seems to be the target date. Reading previous post on what happened back on Jan 28, don’t be in office that day, as you will be... — read more 

Never work for free. If they say do more now and it'll pay off later, don't believe it. Don't do extra unless the extra shows up in your check in a way of a promotion or a raise. It's not worth it because it never materializes.

Younger people figured it out. You have to move around to get ahead. Companies aren't loyal so why should we be. Stay a few years and go. Nobody under forty five is getting a gold watch.

Need some advice I’m Planning on going on short term disability due to treatment needed I know my role is safe up to 12 weeks for FMLA how about if my short term is extended to another 12 weeks , I understand I may not be paid but whatever about the... — read more 

The HR IT Team is currently in the process of migrating the RTO Badge Tracking tool from a Tableau report to a full-fledged internal web app. They are working with Jeff's org CTXO to use Gen AI to do this more rapidly then they'd be capable of doing... — read more 

Why has the board of directors not told super bowl legend Rob Gronkowski to save the company? Maybe even try telling Rob to tell the group of 25 army officers that founded to stop rolling in their graves?? What a joke.

Does anyone have any insight as to when the next phase of "How We Work" will be? Phase 1 was January, just wondering when Phase 2 will be?

Today, big layoffs were announced at Citibank & Morgan Stanley. USAA.....

Is it possible to transfer internally if the hiring leader is ok with someone having a written warning? this person knows my team is a total joke especially the ones who can’t think for themselves

Planning for exit: bonus secured. I have been secretly building business on side that has me financially where I want it to be. Now the planning which items should I take care of or be sure I take advantage of before I leave. Insurance wise I will... — read more 

As the post says, my heart goes out to those impacted in January. When I was impacted in 2023, I had a designated HR person assigned to me to help try and find another internal role, which I was able to do. From what I’m hearing and seeing online... — read more 

Days, weeks, months?

What do you all think about the new Technology leader, doubt he’s fit for this job, previous one at-least knew about the technology. Do you think he’s just here to get more layoffs?

So today was the first day of phase 1 of this bank restructuring/re-org. Not only was my team disbanded, but our BA & BBPC were impacted on January 28, and those 2 did a ton of work and were the main reasons we were able to closeout our 6 issues on... — read more 

The lack of transparency is jarring. We’re constantly left in the dark, never told what’s happening, even when it directly impacts us. I hate it.

Does anyone know what’s going on today? Executives are all onsite and leaders have hinted to fires going on

Can anyone please explain Partially Met and if it’s good or bad? I have gotten Partially Met two years in a row, even though my manager gave me the impression throughout last year that I was on track to Meet Expectations…I tried checking everything... — read more 

This practice is so rampant among other big banks, tech, and other Fortune 100 companies. https://www.youtube.com/watch?v=t5fXrPMGM5E

As the saying goes: "If it looks like a duck, swims like a duck, and quacks like a duck, then it probably is a duck." If the company is going to betray everything it once stood for, hire executives from "peer" companies, why not just accept the... — read more 

Exceeded Expectations. 4% raise. 135% bonus.

With ongoing workforce reductions and increasingly restrictive H1B policies, a natural question arises: is the new ECIO considering establishing a Global Capability Center (GCC)? From a purely economic standpoint, the math is compelling —sometimes... — read more 

I recommend people to put their bonus score, so we can collectively try to create transparency ourselves. I’ll start: CoSA: ERC Level: Senior Rating: ME Multiplier: 115%

Juan’s outreach to the Member about how USAA will make their dollar go further is laughable. The Bank pays sh-t interest, charges predatory rates on credit cards and loans, insurance is well into the highest range. This maudlin we well get you... — read more 

Does my performance review increase/decrease chances of being laid off?

We'll go crazy before this is over. Normally, I wouldn't care as much, I can't stand my job, but have you seen the unemployment numbers and job market lately?

Those who were impacted at the end of January, take the money and run as far away as possible from this place!!! A lot of non member contact employees are going to be doing the work of 3 people once this reorg is complete. Like the agile... — read more 

Give USAA what it’s owed.

Can anyone confirm if it’s true that Tuesday will be the 2nd round of layoffs hitting fraud this time? Mainly detection

What the heck was the purpose of it? Wasn’t the purpose to share CoSA scorecard or how we did in 2025? Why do we always talk about the future and not take a moment to reflect the success and failures of the prior year?!

What is happening with the Bank Ways of Working announced yesterday in the town hall? When are we getting more information?

In January 2026, U.S. employers announced 108,435 job cuts, the highest total for the first month of the year since 2009. This surge represents a 118% increase compared to January 2025 and a 205% jump from December 2025. Primary Drivers: Massive... — read more 

Between Q3 2025 and Q4 2025, FSB reduced FTE headcounts from 13,221 to 12,824 (379 FTE reduced). However, Salaries and Benefits expense went up from 1.74 billion dollars to 2.32 billion dollars. This does not include bonuses since bonuses are paid... — read more 

I’m so confused. None of my bosses / leaders have said anything about no bonuses. I haven’t received any emails about no bonuses. But on here there’s so many posts of people speaking with such authority about no more bonuses. Is this still just a... — read more 

Was the mobile app broken intentionally at the same time as the layoff, or was that serendipity? App Info says Android 10 or better. When try to run on 10, it says OS update required. Guess the guy who was supposed to update the App Info was let... — read more 

USAA had the highest profit last year ($7.9 B) almost twice as much as last year. Almost 7.0B was in P&C alone. Based on the above earnings, ideally the company scorecard should be higher than at least 125%. The real driver of the high... — read more 

Bonus and scorecard is a history! Can anyone share what bonus we are getting and how is it going to be fair to everyone? if my boss decides to give more to his favorite person at the team, that’s possible now.

Does anyone know what the all Leadership meeting before the all employee meeting is about today?

They sent me a disclosure telling me for 90 days although I am currently within a lay off period I am not allowed to work for another firm. First question is how tf would they even know if I got another job? Isnt this illegal? This place is the... — read more