Thread regarding United Healthcare layoffs

I can’t wait for the next session! Do you have any idea when it’s happening? I’m so excited! #readytosign

@bw+1jmcrwxnw - Responding to the below... I agree AI & automation is also a contributing factor. However, if it's true that they no longer need the number of people they used to, "Why keep the offshore workforce?" VRSP is only available to employees in the USA. Because they are required to pay higher wages to USA based employees.
They can reduce basically all production staff in the USA & triple that workforce for less money offshore. This started years ago, as back up call centers in case of disasters or outages in the USA after hurricane IRMA. Fast forward 15 years, and they have offshored work to multiple countries, and we've gone over there and trained them to be our replacements. If you still disagree, I implore you to take a peek at the recent job positions posted for offshore. Filter by Philippines, by India, anywhere but the USA. All job positions are being listed there. Entry level, management, billing, claims, analysts, security analysts, engineers, etc.
Replace 1 USA employee @ $20.00 p/hr with 9-10 employees offshore. It's about saving them money, always will be.

(The company maximized their offshoring potential years ago. They simply don't need the number of people they used to)

Salaries for UnitedHealth Group employees in the Philippines vary by job title and can include benefits.
Salaries
• Customer service representative: Php Annual 21,792  $376.52 per month ($87.56 p/wk  $2.18 p/hr)
• Customer support representative: Php Annual 18,000  $311.00 per month ($72.35 p/wk  $1.80 p/hr)
• Medical biller: Php Annual 24,635  $425.64 per month ($98.98 p/wk  $2.47 p/hr)
• Registered nurse: Php Annual 22,000  380.11 per month ($88.39 p/wk  $2.20 p/hr)
• Clinical: Php Annual 84,000  $1,451.36 per month ($337.52 p/wk  $8.43 p/hr)

India:
Key points about UnitedHealthcare salaries in India:
• Average range: ₹2.2 Lakhs - ₹15.2 Lakhs per year
• Lower End: 2.2 Lakhs: 220,000 INR × 0.0115461 USD/INR ≈ $2,540.14 p/yr  ($211.67 p/mon - $49.22 p/wk - $1.23 p/hr)
• Upper End: 15.2 Lakhs: 1,520,000 INR × 0.0115461 USD/INR ≈ $17,539.67 p/yr  ($1,461.63 p/mon - $339.91 p/wk - $8.49 p/hr)
• Entry level: Around ₹2 Lakhs per year: 200,000 INR × 0.0115461 USD/INR ≈ $2,309.23  ($192.43 p/mon - $44.75 p/wk - $1.11 p/hr)
• Senior roles: Can reach “significantly higher” based on position and experience
• Job titles with “higher salaries”: Data Engineer, Software Engineer ($17,539.67 p/yr)  ($1,461.63 p/mon - $339.91 p/wk - $8.49 p/hr)
Converted the given salary figures from Indian Rupees (INR) to US Dollars (USD) using the exchange rate as of February 23, 2025.
Exchange Rate: 1 INR = 0.0115461 USD
Average Salary Range: Approximately $2,540 to $17,540 per year
Entry-Level Salary: Approximately $2,309 per year

@ha+1jmcrwxnw - To be eligible for the severance package, you must be within good standing and remain in good standing until your exit date. That excludes employees on a CAP. Those with needs improvement, should verify on the eligibility FAQ first.
My personal opinion, "If" I were on a CAP, I would sit tight, buckle down and get the CAP removed, & "Signed Off!" by my supervisor and hopefully be able to remain until the involuntary round comes. Per My State: involuntary loss of employment is eligible for unemployment benefits. Each state is different. So, check with your state first. That "could" make up the difference with the lower severance amount offered with involuntarily reduction) To my knowledge, termination due to performance, is only your final paycheck & possible unemployment, depending on your state's rules. Prayers & Best of luck to everyone.

@fy+1jmcrwxnw So you are saying that you are involved in replacing workforce in the US through integrating additional AI "projects?" Has anyone considered the future results of these actions? American companies, that rely on American consumers, who have had a majority of their workforce replaced by AI (In all skilled and unskilled employment sector's) To be able to afford the services provided by those companies? No. As humans that are capable of using common sense, we should be using it. Think of your children & grandchildren's future. In a time where there are no employment opportunities unless they are robots. Yes, there are some jobs within AI - but make no mistake, not nearly enough to employ the population of a country. AI will continue to grow and do more with each update and new models released to do more and more.
Shareholders will line the pockets at the top, but the continued decrease of paying consumers will decline the market value as a whole. So "Good Job, you are helping sink your own ship!"

If I was a Needs Improvement on my review, I’d take the offer. I would also consider it if I was on corrective action.

The meeting was so canned. Not once were we introduced to the ladies who stuttered along reading the sharepoint. No real questions were answered. They had responded to stupid questions (“if I took the vrsp, what happens to my equipment?”) Really?? What a stupid a-s question to answer when you’ve put fear into your employees.

Total joke of a performance. Oh, thanks for the compassion and empathy.

@bw+1jmcrwxnw no. it's not AI. i can't get any projects approved for using AI because the company's not there yet. AI may be taking over some of the smaller tasks that were already automated to some degree but nothing to cause a layoff of this magnitude.

The first info meeting is happening right now. The presenters are rewording the SharePoint FAQs and answering them. It's slightly less scripted feeling than the original meeting from Monday.

I give it a solid D. Needs improvement.

Where can we find the FAQ info on the company portal? I am employee with Home and Community division and would like to get current into. My manager was let go last month in a RIF.

I love how people think this is about them offshoring work. They're not replacing you with someone in India! They're replacing you with automation and artificial intelligence they've deployed throughout the company. The company maximized their offshoring potential years ago. They simply don't need the number of people they used to.

Then why was it presented in such a protected, robotic, manner? I could tell it was nervewracking to my leader to present it. As much as she tried to be calm and professional.. I could hear the rattle in her mumble as she made sure all the cameras were and mics were muted. Energy is unmistakable here..

The whole “can’t reapply for a year” nonsense, is simply to eventually rehire a new grad, slap a fancy title to them, work them to death while they’re green and pay them low. I’ve seen it happen in operations at UHC.

The original poster sounds like a director trying to do damage control. Just be real with your employees. Telling us we can only get information from a FAQ or info session when some of us have real work to do is annoying. You can’t tell us that you aren’t trying to meet quotas and only give us till March 3rd to make a decision in the same sentence. It’s BS! We know how many ppl have been laid off in the last few years. If you thought this was going to boost company morale you clearly didn’t think that through. But it’s cool. We were the d-mb ones that really thought corporate America actually cared about us with their culture bs and elevator speeches. You guys give us .10 raises but I believe you truly want to help us look for another career (said in a baby voice)

As the original poster of this thread, you're misunderstanding my comment. I'm not saying there will be no involuntary situation. I'm saying this option was done to see who is out there in the population that is interested in it. My key message, in big uppercase letters says: ATTEND THE SESSION. That was the intent of my message. Before you let panic take you over, just attend the session and be informed because there is a lot of misinformation circulating.

Agreed with other post. Do your own research and don’t take random post as gospel. Including mine! If you are an employee. Look at the FAQ - program information section.

It will tell you what their plan is for this program like the other poster stated.

There is no mis information being circulated. The writing is on the wall

On the actual internal site for information regarding the Voluntary Resignation it states: “We are optimistic that this voluntary separation offer will suffice to meet our workforce plans. However, if it does not, additional employment actions, including potential involuntary reductions, may be necessary. The voluntary separation offer provides a more generous financial benefit compared to standard involuntary benefits.” So it DOES seem like layoffs will happen if they don’t meet the expected quota. This info is listed under the FAQs

Yes, attend the sessions, do your research and make the best decision for YOU. That’s good advice. That said, in NO way was this offered to help “those considering life changes.” It’s to line the pockets of the shareholders and make room to move more work offshore. Hence the reason you can’t apply to UHC again for a year. They don’t have a place for US workers. More than once mgt told us the goal is to get 70% of work offshore. Yes, for some this will be a welcome, positive offer, but for most it’s will instill fear. Also part of the game to make the remaining troops fall in line. While there might not be a number of people that need to go, there most definitely is a targeted dollar amount that needs to be reached or they will cut more, just as the have been. The company will protect the company, not the employees.