Thread regarding Fiserv Inc. layoffs

Questions for EMEA

Can anyone working in an EMEA office let us american prisoners know how your WLB?

  • Do you also have Sapience tracking?
  • Do you have WFH Fridays or all back to RTO?
  • Badge swipes? yes or no? mandatory 8 hours in office?

How do you like working here? I know the general mood among the american offices is sour so just wondering how different it is across the pond.
Thank you!

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Post ID: @OP+1jmjcyswv

5 replies (most recent on top)

  1. All people managers in EMEA are back 5 days in office since December. Everyone else will be required to be 5 days in office starting March 10th (it is WFH on Friday until then). In Germany full 5 days is delayed till June 2nd due to work council agreements in place).
  2. Badging in and out is in place and time in office is monitored. Generally 40 hours a week in the office are expected.
  3. Sapience is at least officially not deployed (yet) due to privacy laws in Europe.

Overall this company su-ks and that's the general mood.

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Post ID: @d2+1jmjcyswv

Japanese work culture has a concept called "oidashibeya" : (Unwanted) employees are typically placed in a room, often windowless, where they have nothing to do. In many cases their business cards are taken away, and they are forced to do menial, mind-numbing tasks, or given nothing to do at all.

This is how I feel at Fiserv. Bullsh-t report after bullsh-t report and endless MS Teams meetings that spawn a near infinite number of followup meetings. Agile is daily micro-management filled with scam coaches and consultants and bean counters. As for AI ... my pocket calculator from 2006 is more useful and more reliable.

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Post ID: @at+1jmjcyswv

These reports confirm that the RTO goal is not increased collaboration but employee attrition. I understand having to badge in to maintain secure facilities but having to badge out is extremely degrading. Time spent inside an office is not and should be looked at as a measure of productivity/output. Bonkers…

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Post ID: @ae+1jmjcyswv

@a7+1jmjcyswv

Spot on.

The Dublin office is looking emptier every day, with no sign of replacing those laid off or leaving for greener pastures.

It’s getting really grim…

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Post ID: @ab+1jmjcyswv

The mood is very low this side of the pond too. Brain drain of top talent is impacting and for those that are sticking it out for the moment it’s what’s next to make things more miserable.

No sapience tracking. I think it’s against GDPR regulations but they may find away to reintroduce it.

5 days a week for all people managers since December. For everyone else from March 10th. (May be delayed for a couple of countries that have minimum notice periods)

Badge in and out. Mandatory time in office. Number of hours depends on country because there are local regulations. TIO reports are highlighting anyone working under 8 hours. If working hours are 7.5 hours plus 1 hour lunch it’s vague whether it’s acceptable to work through lunch and leave earlier.

Really hard to keep people motivated. And so much time wasted on filling out stupid reports that could go into delivery instead.

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Post ID: @a7+1jmjcyswv

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