Someone didnt watch their own video
6 replies (most recent on top)
Another joke by upper management that they will never be able to uphold. More smoke and mirrors to show the industry that AT&T cares about the customer experience. This continues to erode daily, hence why so many are leaving AT&T and going to T-Mo and others.
They were no longer needed. It happens sometimes.
Thing is AVP down have no control, just a puppet with their own jobs hanging over their heads. C Suite needs to wake up that perhaps the cuts need to be at their level forfeit their bonus and deny a pay raise. Let’s share the pain.
The outages are a direct result of RTO. Employees don’t feel valued so they don’t give a sh-t anymore. You can’t have it both ways.
“Automation has lowered the headcount requirement.”
No, it actually has not. It simply allows us to take on more work.
I can tell you don’t work in network because there definitely isn’t less work. There’s actually more outages happening on a larger scale and those in network know this.
The consolidation of our mobility and 911 networks results in regional and national outages now.
We never had National or Regional outages in the past. This is all a result of network consolidation which was supposed to be fully redundant and autonomous. Guess what?
It’s not even close. It’s more fragile than ever before and if you decrease investment in these areas, I guarantee you will see more and more of these outages,
Automation has lowered the headcount requirement.