You say leadership is about “putting the needs of the team ahead of your own.” But under your tenure, Verizon has:
• Cut over 10,000 jobs through layoffs, outsourcing, and attrition since 2018, while you pocketed over $65 million in total compensation in the same period.
• Destroyed morale with constant reorgs, transformation fatigue, and “MyPlan” gimmicks that confuse customers and employees alike.
• Lost millions of subscribers across postpaid wireless and Fios, while pretending prepaid gains fix the churn problem.
• Hollowed out operations by relying on Accenture, Infosys, and IBM outsourcing deals that gutted institutional knowledge in IT, HR, and Network Ops.
• Lied about innovation while the network underperforms in urban markets and trails behind T-Mobile in 5G rollout and customer satisfaction.
• Ignored internal feedback from V Teamers who are told to “embrace change” while their roles are handed off to offshore consultants with no transition plan.
Talking about kindness and resilience with Tom Brady is a nice photo op. But real leadership isn’t about panels in Stockholm. It’s about showing up for the people you’re paid to lead—especially the thousands of workers you keep sidelining in the name of “efficiency.”
Until then, save the hashtags and TED Talk energy. Your team deserves better than PR posts with millionaire athletes while their jobs are being eliminated.