Pittsburgh Transfer Agency office is in free-fall. This department is within Global Payments. All department leadership has resigned. All of them. Staff members are resigning every 2 to 4 weeks. Half of the remaining staff of twenty may jump before department implodes or reconfigured.
There were talks of SPS taking over BNY Transfer Agency, like they did with the BNY Lockbox business, but after SPS investigated this operation they declined to take it.
This department was moved from Westborough to Pittsburgh in 2022, an effort to reduce staff and save money. This move to Pittsburgh was a complete failure.