I think AT&T is looking at WFH completely backwards. Instead of fighting it, why not use it as a competitive advantage?
Why limit hiring to a few expensive hub cities when you could recruit the best talent anywhere in the country? Why spend billions on office space and new buildings when that money could be invested in the network, new technology, or staying ahead of the competition?
It also solves a huge problem for younger employees. Not everyone can afford to live near Dallas, Atlanta, or the other hub locations anymore. Housing prices have exploded. WFH gives people the chance to earn a good salary while living somewhere they can actually afford to buy a home and build a life.
Those salaries don’t disappear either. They get spent in small towns and local communities, supporting restaurants, contractors, coffee shops, and small businesses that otherwise wouldn’t see that economic activity.
I don’t see the downside of letting managers manage by results instead of ZIP code. Keep the jobs that truly need to be in the office in the office. Let everyone else work where they’re most productive. And if someone wants to come into the office five days a week, great. No one is stopping them.
To me, that’s a much smarter long-term strategy than spending billions on offices while trying to convince people that sitting in a building creates value. Especially for a global communications company whose business is built on connecting people from anywhere.