The AI systems are a joke.
AI can catch alarms in the network, but it fails to cancel the dispatch when the alarm clears. And it sends it directly to dispatch with no human review.
And you can create a whiteboard ticket for network maintenance, except AI isn't smart enough to check for that so you get another dispatch.
It's a sad joke. A truly pathetic effort that TT & his clowns proclaim will make things more efficient.