My question is, will the leadership ever realize how outdated the technology we use is and finally do something about it?
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I’m pretty sure they know just a matter of money and implementation time…almost all tech in healthcare is considered to be outdated, it’s one of the biggest issues identified in healthcare
The last two CIOs decimated the IT group by hiring outside consultant assasins to lay off experienced HCSC IT people and replace them with "cheaper" labor. Of course over time as these firms tighten their grip their rates go up and the outdourcing company gets held hostage.
HCSC doesn't value IT. They have split it up and distributed it such that no enterprise accountability exists for IT.
HCSC has not been serious about technology after the Millennium. Things got focused on uptime with no business value. People got fired for minutes of downtime instead of for not creating innovative solutions.
The IT dept at HCSC is an absolute joke. No talent at all, just a bunch of people taking up space.
It's not a lack of willingness to invest in replacing outdated systems. It's the lack of competent leadership. And with each passing year, old technology gets more expensive to replace.
Perhaps HCSC can merge with a company with updated systems?
What specific technology are you wanting? We are too big a company to have all the latest technology since stability is paramount. At the same time we do not want to be outdated. I think we have a happy medium in my group.
I have heard these comments many times before. This year, right now, a leader is ensuring money is invested in some serious improvements in several areas that need it. Including some technology. It is real.
It's not a lack of realizing it. It's a lack of willingness to invest in bringing it up to speed. Every few years we hear of initiatives to correct this, but they always sputter out and die pretty quick. As tight fisted as they are being with the budget this year, don't expect major improvements any time soon.