He gives interviews about work life balance. He preaches accountability and engagement while promoting Schwab as a great company to work for.
The reality however is that he and his EC are too cheap to go through another round of layoffs. Too cheap to give tenured employees the minimum respect they deserve. Too cheap to admit to massive failures he and the business leaders aware directly responsible for in how they responded to higher interest rates.
This is his legacy. A legacy built on distrust, disappointment, toxicity and shame
I’ve been with Schwab for 17 years now. Never would I have dreamed this place would have been turned upside down like it has. At Schwab you’re nothing but a number. A chair. Headcount. You don’t matter. They don’t even try to pretend to care. no communication. No direction. No loyalty.
I ran into Walt in Austin last year. I told him about my mother having to move in with me because I couldn’t afford the nursing home and how his modern workplace allowed me to adjust my schedule and become more productive. His fake emphatic attitude was on full display even then.