Thread regarding Dell Inc. layoffs

Dell quality issues

A few months ago, my windows 11 dell Inspiron 15 Laptop displayed a popup that the battery had been damaged and needed to be replaced. This had no large effect until a few weeks ago, when the battery could no longer hold a charge whatsoever. Here are some of the observations I have made. The laptop still functions while plugged in.

There have been several instances (before and after the failure) in which plugging in the AC power adapter into the laptop caused the adapter to lose power. Plugging the adapter into another outlet with it still plugged into the laptop will generally work. This effect was duplicated with my roommates AC adapter which I briefly borrowed to test.

Today I have purchased and installed a replacement battery and I am surprised to see that, once again, the charge is not keeping and the previous issue is still noticeable. Checking online it seems that the main issues for this problem either relate to a corruption of the motherboard or the BIOS installation.

Any advice on maintaining the life of the laptop will be appreciated.

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Post ID: @OP+1rYshjCl

9 replies (most recent on top)

Coming to a layoff site to ask for service advice on a 400 dollar laptop. You really think disgruntled Dell people are going to give you any advice. LMAO

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Post ID: @3lyj+1rYshjCl

If you’re going to a layoff board to ask for laptop tech support your laptop isn’t the only thing that’s having issues functioning properly

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Post ID: @2pth+1rYshjCl

Buy HP... better quality and support

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Post ID: @1ept+1rYshjCl

We don’t care about your computer dude we are here to talk about our employment
I swear customers are so entitled it’s crazy

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Post ID: @1cdy+1rYshjCl

Do not post your service tag on a public site.

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Post ID: @yyu+1rYshjCl

Buy a. Lenovo much better quality PC.

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Post ID: @suo+1rYshjCl

This is a board for potential layoffs. It ain't for Customer Service problems. No one cares.

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Post ID: @bef+1rYshjCl

Post your service tag here so we can validate your warranty is current.

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Post ID: @jcy+1rYshjCl

Ring customer care.
We are underpaid Dell workers who are treated like sh-t so we really couldnt care less.
Why would anyone on a layoff site care?

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Post ID: @lgk+1rYshjCl

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