Don’t waste your time joining. I will not join again.
3 replies (most recent on top)
Here is food for thought. In the latest JD Powers, WF has slipped in Online Banking and Mobile amongst our customers. So much for TK and CM and all their patting themselves.
Mobile app customer satisfaction
Capital One: 678
BofA: 662
Chase: 656
Wells Fargo: 651
Citibank: 648
TD Bank: 643
Truist: 631
U.S. Bank: 624
PNC: 619
Online banking customer satisfaction
TD Bank — 672
Capital One — 671
Wells Fargo — 668
Citibank — 653
Chase — 651
BofA — 650
Truist — 641
PNC: 638
U.S. Bank — 628
I learnt that long ago
There's multiple threads on that town hall already.