Klarna CEO Sebastian Siemiatkowski sees a 20% job reduction each year as the company adopts :
"We have stopped recruitment, and we're shrinking in number of employees by about 20% per year" - Sebastian Siemiatkowski
But here comes the crazy part.
Thanks to artificial intelligence, in just 1Q 2024, Klarna:
- Cut sales and marketing spending by 11%. 37% of that reduction was due to AI and is equivalent to $10 million in annual savings.
- Employed generative AI tools such as Midjourney and OpenAI's DALL-E that saved the company $1.5 million on image production costs.
AI is eating FinTech.