Like it drizzles before it pours, heard that hand full of accounts have started the layoffs - budget constraints as there is no net new revenue. Be prepared for the tsunami.
New VPs are being paid heavy $$.
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It's both. The leaders promote these incompetent project managers to actual management positions that they can't handle. All of these middle management failures at Gainwell were career project managers that can't manage a project to save their lives yet they are still employed because Gainwell runs on a good old boy system.
The project managers may be buffoons but they are not the cause of Gainwells problems.
That is definitely the leaders.
Nah this company's project managers are buffoons and should be greeting the door at Walmart instead
It’s incompetence and ego.
No question about it.
the layoffs have not "started", they have actually never stopped. its just that instead of doing one massive layoff per month, it happens little by little, throughout the entire month...every month.
different teams are getting hit each time. it could be a strategy or it could be pure incompetence on their part.
Lost in Las Vegas
Really? You think missing SLAs is the fault of the project managers?
Wow. Uninformed are we.
The first problem is the company leadership and sales making promises or agreeing to things that they cannot deliver. And that they have zero intention of delivering. They are fake promises just to win the account bid. This is the unethical and illegal business practices that you keep seeing posts about on here.
Then they hire substandard middle managers that aren’t wise to this whole scheme. That have a big ego and pretend to know what they are doing but clearly don’t. Potentially this is part of what you are saying.
And the rest trickles down from there. Missed SLAs. Penalties. Angry accounts. Strained relationships. And lost business.
This whole scheme is starting to catch up to Gainwell. They are losing more business than they are taking in. They are in financial peril. And they are trying to offshore over 50% of their workforce.
This is their recipe for failure. And it appears to be working.
So to say it is the project managers fault is highly not accurate.
It doesn't help that accounts are constantly breaching SLA's. But I truly believe the fault lies with project managers with little actual working knowledge pretending to be technical managers.
I've reviewed resumes of several middle managers that are directly over departments. For 90 of their careers, it's been as project managers. Then some id--t decides to make them a direct manager over full fledged technical resource.
I get drunk every day on Gainwell's dime. Thanks Mark!
I doubt that they have not prepared for the contingency of states finding out. I’m sure legal has a perfect contractual loophole cooker up that makes it “okay”
To the person asking about the NOC, I would guess soon. Someone on that team now has 20+ Tech M people reporting to them.
Next group of offshoring is scheduled to begin in June with onshore exiting in July. The goal is 50% of onshore gone by next April.
Gainwell does not care that this breaches the contracts, they have no intention of telling the states what they are doing and believe the states will not find out.
In the dynamic world of technology and business, few journeys have been as insightful and inspiring as those of Mark Knickrehm, CEO of Gainwell Technologies. Starting his collegiate journey at Northwestern without a clear vision, Mark embarked on a path that would ultimately shape him into a leader in technology, healthcare, and business. Mark’s career trajectory has been anything but conventional, from his early days of coding at Arthur Andersen to his strategic shift towards business and finance at McKinsey & Company and later at Accenture. His transition from serving on the board to leading Gainwell Technologies as CEO showcases a deep understanding of the company and its mission, cultivated through years of diligent work and strategic foresight.
@5wli+1seil4xu
You asked what on shore cycle monitoring team did and why it helped.
They were able to logon to our servers, troubleshoot, move files around, and follow our instructions for solving abends. This frees up the account systems team to focus on project work and allows them to sleep through the night.
When is NOC being offshored?
Any team that can be offshored will be. There is no reason to care about this company.
“ The onshore cycle monitoring team was doing much more. ”
What exactly? Removing that from account team never made sense to me.
Rolf, cycle monitoring is the eyes on glass. They alert the account team when jobs have abends, etc. Like the early days of mainframes when some of us were coding. They were the computer operators who called in the middle of the night when your job blew up. Many accounts still have that job function.
NOC is next
What is cycle monitoring?
TechM cycle monitoring can only monitor and notify. The onshore cycle monitoring team was doing much more. This is a big step backwards. Essentially the work is being pushed back to the account systems team. They are on salary already so expenses will go down when they compare the TechM costs to onshore costs, on paper. But it will cause lower morale and also impact the account when the developer is stretched too thin.
Each person needs to make their own decision on where they draw the line. I plan to kep doing a quality eight hour day, but that's it. Gainwell s plan to save money will not impact my personal time.
Cycle monitoring is being offshored with Tech Mahindra people as well. More IT teams will soon be replaced by Tech M. Management doesn’t care that it violates the contract. As long as they don’t get caught they will keep offshoring
Good news everyone! US networking resources are being laid off to offboard the work to TECH MAHINDRA!!!!!!
fu-k this company
Yup. Was offered a job by a consultant manager. Declined and so glad I did. He did nothing - just phone and meetings all damn day.
That’s the problem with the consulting firm approach. All they do is recommend things. They never actually do any work. They just do an assessment and make recommendations. Then they leave and don’t know or care if any of those recommendations actually get done.
So now we hire a bunch of consulting firm peeps. And we put them into high leadership positions. And we expect that they know how to do some actual work. And surprisingly they don’t. And they fail.
Yep a recipe for failure over and over.
where do I apply for a vp position. Sounds extremely easy
They announced Friday the head of HR was being replaced. New CHRO starts today, this will be the 3rd CHRO in less than 4 years of Gainwell existing. Many of the new executives being brought in are legacy accenture so expect more of the big consulting firm approach to most operations moving forward. We have already seen some of this where one group I used to work with laid off 50% of its workers and then another 25% quit for other jobs cause they didn't like being on the chopping block. Now they are struggling to restaff because the work isn't being done and they are spending way more on contract workers than they would have if they just kept the original team intact. Now they are going back to some of the released workers and trying to see if they want to come back and naturally very few are interested.
That is the ultimate Gainwell job. A boss that expects nothing and does nothing.
Probably because my boss also does nothing
How does nobody NOT notice that you do absolutely nothing?
Cool I will continue to do nothing and get paid for it and watch the Gainwell company cuckolds seethe.
I will agree that those who get promoted into managerial positions are sometimes evaluated more on their ability to agree than to bring intellect and value
(Optional),
Gainwell is not good at correcting wrongs. They are only good at making things worse. No executive working for the company is going to get a brain. They are all mo--ns. It’s a requirement to work at Gainwell to not be smart.
Gainwell is not going to improve. It’s not going to be a good place to work. Not unless they sell and the new owner cleans house. But as long as we have our current owner and the leaders continue to pick more terrible leaders that make terrible decisions we are going to continue to operate illegally and unethically. Saddle up for a terrible ride.
Let’s hope executives get a brain and axe the Molina Mafia. Indian mafia much cheaper anyway.
Before Molina mafia replies, let me get comfortable, I want to hear all your excuses why everything fails.
H1b visa workers are not to be blamed for blatant offshoring to Philippines and India. New execs are corrupt - trying to make Gainwell “look” profitable by moving jobs to cheaper locations (nothing new - even in HP days hiring happened mostly in Conway and El Paso like low cost centers).
Watch out for mass layoffs this year. Especially individuals who are not in exec roles and making top $$$ - above 175K!!
Ah huh. Sure.