“A recent study by Citibank found that 54% of the jobs in banking can be replaced by AI, and another 12% augmented by AI—so lay off the current worker and hire somebody else. That’s 66% of jobs at risk of replacement or elimination.”
https://www.dailysignal.com/2024/07/24/big-teach-cuts-half-a-million-jobs-blames-ai/
So Citi runs off people. Makes such a statement as above, so even more people leave Citi to work elsewhere. Now there’s a concern that many that they don’t want to go, are at risk of leaving.
You are supposed to train your people so that they can work anywhere and treat them well enough so that they don’t want to. <——-Its not that Citi has forgotten that, its more that Citi has never follow it. So now you have an exodus to other banks like Wells Fargo.