Learn from competitors and skip a step. AI vs offshoring

I believe this recent offshoring goal is meant to take advantage of more cost effective and highly educated labor force. It may take decades to get expert intuition without actually working in the field or near where the competency is. I believe this center will perform complex but repetitive processes that can be somewhat automated.

Can we be wise enough to see the writing on the wall and skip a step? They are already shutting down call centers to replace with AI.

How about we hire the best ai professionals and provide them dedicated experts from our staff to get ahead of the game and automate these processes with ai. Invest in the future. In 10 years our competition will be shutting down these centers to replace with ai. For one time let’s lead the pack and learn from there failures. ……. Please?

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The exec mgmt views this as a kind of reset. Its not just aimed at the low level workers, it's aimed at the terrible mgmt that's just below them. The c-suite are not dummies, they know there is a high proportion of dipsh-ts in the psg 28,29,30 crowd, there has been too much promotion based on things other than how competent they are.

It's not admirable or courageous, they could clear house without offshoring and make a lean machine, but this is the weak way to take action without direct confrontation.

Op you have the right mindset but the decision is made and they will not back track, Chevron is always a slow follower, they never have the culture of taking big risks and going big after 2late 90's. That is why they are where they are.

Yeah offshoring to India is the playbook from 10years ago. We are about to waste a billion dollars.

it’s already happening.

Thread regarding Chevron Corp. layoffs

Learn from competitors and skip a step. AI vs offshoring

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