Dell was once a great place to work, what ki-led it?
For me it was buying EMC.
In my region, it's the legacy EMC peoples that got into management that changed Dell. Legacy Dell peoples were then let go. The company has been dying a slow death ever since.
"Joe Tucci CEO of EMC was sc-mbag and would sell his Mother." WRONG!
EMC was doing great before the dot com bubble burst - back then customers were queueing up to by very expensive Symmetrix storage. Lots of profit for EMC. Trouble is EMC at that point in time had only that one one product to sell. Tucci was brought in after that and diversified the company so that there were many more products to sell. Tucci actually saved the company. Too bad he sold it to Dell. All Dell are doing is continuing what Carl Icahn and his would have done - i.e. continue to sell off parts of the company.
Legacy Emc was relationship based - hallway conversations, yes good old boy but people were there for so long and knew each other so well there was no reason to write down processes when you go across the hall and ask somebody a question. Same with Support and sales. Everyone knew everyone.. Dell came in with processes for everything, measurements for everything, tools for everything. my personal opinion? JC is sc--wing it up With this AI push, making companywide decisions without involving anyone down below. it really showed when they did six week turnaround on remote work without involving logistics or facilities. Redo All the facilities to get rid of assigned offices then tell everyone to go find a facility to work in, but don't tell facilities or involve them in the plans? Seems more like an executive with 1 foot in the past with too much power.
Joe Tucci CEO of EMC was sc-mbag and would sell his Mother. He was FU at Sperry & Wang too. I don’t really know Dell history pre 2016 but it was sc--wed up too. EMC was great company until Tucci came in and sc--wed it up.
In my experience; having to work with legacy emc employees and related management has always been difficult. The cultures are way too different.
Same thing happened to us at Sun Microsystems when Oracle 'merged' with us. Learned what the saying 'boiling a frog' really meant. Dell managed to do the same thing when they acquired EMC. It happens.
Dell bought EMC so I guess that would make it's Dell's fault.
I worked for EMC, then Dell bought the company. EMC had its problems but on the whole I enjoyed working there. I knew the culture would become completely changed as soon as I saw the event they held in RR to celebrate the "merger". The event seemed more suitable for a YouTube video aimed at teenagers. Too much shouting and cheering etc. The working methods and culture of the legacy EMC side of the business was not really altered for a year or so afterwards. The rot (for me) started when they imposed juvenile things such as Tell Dell (where everyone knew that your submission was not anonymous), monthly "check ins", shout outs, training materials that had quiz formats - instead of anything useful. The list goes on....
Glad I found a way out with a reasonable payoff.
I don't work at Dell anymore so I cannot comment on how it is now, but the slide started long before EMC was acquired. MD had one really great idea - sell mass-customized products direct to the customer. Then someone decided that we should outsource most of manufacturing. Then someone decided that we should not sell direct but through the channel. So what is our competitive advantage anymore? None. We sell commodity products and hope that we are price competitive.
And since it is easier to cut costs than grow revenue there has always been an intense focus on lowering costs. It used to be that WFR was the last choice but now it seems that WFR is the first place they go. Unless you are JC of course.
EMC employees are a cancer.
Dell is a terrible company. EMC was great and should have never merged. They denied them once.
You do understand that legacy Dell hired and made all the decisions on the legacy EMC people coming in. You could also say it's a poor attitude of Dell leadership not welcoming enc and growing the business. Coming from the EMC side. The legacies leader ship is so toxic. I'm shocked. They are still in business.
He said. She said. The fact that the company was acquired so many years ago most of us don’t know how long ago, but they still have their own shadow IT labs and empires and duplicate apps and even different networks and ad and ntid conventions is part of the problem. Whoever’s fault, they never truly became part of Dell.
But don’t let legacy Dell get a pass. Same internal empires and wars. We don’t operate like one company. CSG, Sales, Services, IT.
As a regular employee trying to do good work it’s extremely frustrating when every time you have a good idea there are 5-10 teams trying to do exactly the same damn thing. And when you win and it’s obviously a million times better, the threat from internal competitors never goes away. You have to fend them off every quarter for the rest of your life. Winners are not chosen based on quality and KPIs, it’s the old boys system at the top so there is no security no matter how hard you work.