Course tracks seems to be geared towards schools who have the campus's cooperation. Follett's buyback, rental, and pricing structure is non-aggressive and complaisant. We seem to be letting more money walk out the door now than we have in the past. If it's not walking out the door, we're paying too much for books. Off Campus stores can't exist off new book heavy sales. Seems like Follett's GM operation is far superior to Neebo's but dare I say Neebo had their textbooks down better than Follett does. NBC was always buying, selling, transferring, wholesaling. Certainly see some room for improvement. Hope we see it before it's too late.
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Can you say Coastal Carolina. Open and closed within one year.
Textbook knowledge at the home office is very few following layoffs. Follett had off campus stores but closed them due to competition.
excellent response. The collective goal of all the moving parts is to NOT show up on a non-compliance list. If you can stay off of the radar, that's best. But, if you are in a position where you have to be compliant, be compliant on time. Regionals and above note who's been compliant and who's been naughty. While holiday bonuses died off years ago, they're not afraid of breaking out some negative reinforcement (read metaphoric coal) to the non-compliant. Innovation makes jobs fun. Working at Follett isn't fun.
It's an extremely risk averse culture. The pogroms of the past translate to an isolated and disjointed corporate culture where everyone keeps one eye over their shoulder and follows directives to the letter without a desire to innovate. After all, why take the risk when it was proven how mich regard was held for employees in the past?