Information below confirmed as fact. Neiman Marcus has laid off all
loss prevention managers, all inner store credit card/customer service
managers and all visual display managers. For a store that built its
entire reputation on customer relations, presentation and quality of
service it leaves you a bit dumbfounded.
A top-notch luxury department store without a security manager?
Instead of building new stores in undesirable markets, they could have
focused keeping their talent within a smaller pool. Remember, this is
a department store specializing in couture merchandise. It makes you
wonder what would Stanley Marcus think? Is this the company he
envisioned many moons ago? Is this the kind of environment he would
want for employees AND customers?