http://www.mhpbooks.com/how-to-lay-off-600-booksellers-with-a-delicious-dollop-of-horseshit/
Millions invested making Follett both more efficient and more customer facing was going to result in happier customer spending more. OOPS!
POS didn't even care to explain when they extinguished so many careers. They're doing it again. How many of us are going to stick around, bitching while being grateful we survived another round of layoffs? For whom the bell tolls? It tolls for thee