A few examples of dysfunction:
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Terrible record with acquisitions. We consistently pay premium prices at or above the reasonable range (we always seem to be the desperate one in the negotiations).
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Slow. All of our external stakeholders complain about this. Even the folks affected by ACT are complaining about the timing of various events failing to match commitments.
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Poorly managed. If it's not a quality crisis caused by cutting into the bone (anyone remember OpX?) it's an efficiency crisis (caused by excessive enthusiasm for the latest management fashions). To make matters worse, we usually botch the solution (ACT is a perfect example).
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Making silly mistakes with shareholder funds. Another year, another large fine, it seems. Buybacks have not performed well relative to, say, buying the s&p 500 instead.
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Ill-advised strategies. We go all in on bad ideas repeatedly. Wimax. Mobile phones. Tablet subsidies. Consumer products. Compute outsourcing.
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We hop on every management fad and waste incredible amounts of time on retraining and retooling our communications.
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Upper management is bipolar. On the one hand - emulate the cool companies like Google and Apple. On the other hand - stay set in our ways and never really let go of our fossilized BKM's and pet peeves.
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Poor treatment of employees. Benefits have been consistently and persistently getting worse for well over a decade. SPP. Profit sharing contribution. etc.
You get the picture. It all leads to incredible waste and a classic "principal / agent" problem (poor decision making for shareholders). Despite all of these problems, Intel still makes good money. Imagine how we would do if the company was properly run. It will not change until someone comes in and gives management a swift kick in the pants up and down the chain. One of the best opportunities out there for an activist investor if you ask me.