Lowe's didn't lay off their workers to create more face time with customers, that's a bunch of Bill!
Lowe's invested for knows how much money in a new system called Sterling that was a major failure.
They are slowly taking away all full time positions because it's more money in their pockets when they don't have to pay for medical for full time employees.
It all comes down to $$$$$.
This new move will prove to be another major failure in time.
Low paid workers from other countries... being subsidized by the United States Government.
Part timers.
They'll give them full time...until the Government subsidy runs out.
And CNBC is buying this 'customer service improvement" fake news like a hot cookie:
https://twitter.com/FoxBusiness/status/819911904093057024
Yes, it's all about the dollars. Lowe's will add approximately $250 million to their bottom line because of this move, which reflects on the stock price, and ultimately, corporate senior management's bonuses. As it is, customers barely can find anyone to assist them, and reducing the number of full-time employees, and partially filling those spots with part-timers, just compounds the problem.