While I am being micromanaged to the nth degree, you are stealing.... YES....STEALING time from employees. For every employee that is working 50 or 60 hours times 4.3 weeks, you are STEALING 1 to 2 full weeks of time (and money) from that employee if you are not providing comp time. And you have the nerve to question your employees integrity? Sorry. This is not flying with most of us. Do not question my INTEGRITY until you take a look in your own back yard. What? I got some work in a day late? It happens sometimes after a 14 hour day. Sorry. IF you are consistently working your employees over 40 hours a week and more consistently over 45 or 50, this is a result of POOR MANAGEMENT. Stop stealing from your employees. Give them time to rest. 99% of people WANT to do a good job. It is you, that are preventing them from doing so. Look under your own rocks, Humana.
21 replies (most recent on top)
Yo, get your info right, we get overtime. No karoshi here. But I like someone called you a flaming asshat. Go troll your c-ap elsewhere
You are a flaming asshat
I don't want to work overtime but we are getting reassigned members with at least 3 UTCs already which means more UTCs for me than ever before. Nine successful calls daily are the RN's goal and minimum expectation now. If all 9 members answered their phone it would be different. I don't want to be fired for not meeting the minimum expectation. I am not an over achiever. I am just doing what is expected and still working more than 8 hours daily. I have to do all the mandatory education on my own time also. I find that very unfair. I am looking also, not just complaining. I used to love this job.
I believe some of the lawsuits are more about challenging if nurses should be I exempt or hourly roles. There are federal guidelines about what constitutes a salaried position from an hourly. So the lawsuits aren't about salaried people being paid overtime. It's more about if thejob is classified correctly and should be hourly.
My teammates are more and more commenting to each other that they ( we) are NOT staying over, we do our 8 hrs and what ever our metrics are there you go. Yea the workaholics and super competitive ones push those metrics up to unrealistic numbers, but as far as I can tell, people I work with ( salary) are not working over their 8 hrs , or if they are not long over. I try not to work over 1/2 hr my 8 hrs. If I am in a good mood, OK yea, I will stay longer
Has anyone else kept track of their overtime hours? I worked another salary position before I came here, so I know the song and dance.
I was hired nearly five years ago and kept track of all my hours every day since day one. This is when we "flipped the phones" on our rosters (if you have been here long enough, you know what I mean). I kept a book with all my successes and UTCs, lunches and other breaks. I didn't do a whole lot of OT in the beginning, but averaged 7-8 hrs of OT each week. Over the last year it was 10+ some weeks. I added all my hours up since hire. Drumroll...
I HAVE PUT IN 1837 HOURS OF OVERTIME IN 5 YEARS THAT NOT ONLY WAS UNPAID, FREE LABOR, BUT SHOULD HAVE BEEN PAID AT TIME AND A HALF.
What do I get for my dedication? I have to take PTO for a doctor's appointment when I miss only one hour in a day when I will still work over 40 hours for the week and still have to lose 8 hours of PTO also. Keep strict track of all your hours worked. The time you clock into auto dialer and leave for the day. It is astonishing how fast they add up.
Did anyone get an employee satisfaction survey recently?
Well said
Dear "In Corporate America" poster. That is a very nice post and very authentic. It is truly a mature outlook. Most people (I would hope) would take this forum for what it is. If anything, It allows for people a safe place to vent their frustrations. I doubt anyone would take this forum for a reason to leave their job and would at least take the time to weigh their options. Thank you for your thoughtful input. It is an insightful time for us all, indeed. God bless you on your endeavors.
In corporate America, there will always be a difference in opinion in management styles and strategies. There may be a clear purpose for a company adopting one management style versus another, but one thing is for certain-there will never be a consensus agreement. Consider the bad reviews with a grain of salt. People are three times more likely to go above and beyond to express their dissatisfaction with something rather than comment on why they are satisfied. To fully understand these reviews you would need all the pieces of information, but you only have one: the review. A company will never be able to please everyone-especially the huge companies. Humana has over 50,000 employees and I am sure there are some people complete satisfied and completely unsatisfied. A company doesn't owe their staff anything at all except a paycheck at the completion of work. You should look at a lot of other factors of a company than only reviews. It needs to be a fit for YOU, as it probably was not for the reviewer, but may be a perfect fit for you. If you see a position that looks interesting but have questionable reviews I encourage you to explore other information about that company and judge for yourself. I began working for Humana five years ago and I did a lot of investigation about the company before I joined. My plan was to stop jumping from one nursing position to another year after year, and look for something that could give me a variety of jobs and something in which I could move up. I did see many negative comments about Humana in my job hunt, but decided what Humana had to offer would benefit me. It did! I loved every aspect about working from home. I loved building a rapport with my members and helping to prevent disease in the first place through education. My coach was amazing to me and I was allowed to flex when needed. I was allowed to even do four ten hour days for years. You could say I was "completely satisfied" with the job. Since then I was moved from team to team. My coach was laid off in the first wave. My ten hour days were taken away, my flex time was taken away, I am forced to use PTO for doctor appts instead of flex, even though there are many days I work WELL OVER 8 HOURS for which I am salaried. I am now "completely dissatisfied" here. The only thing that works for me in this company is working from home. That is the only reason I am still here. When they take this away, I will begin a new chapter in my life. If you feel something is right for you, please don't let some negative comments influence you. I assume you are a nurse, and even those reading this who aren't nurses, you all are so important to influence nursing and the way this country deals with medical care. I wish you all the happiness in your future endeavors even if Humana isn't for you. I appreciate each and every one of you that helped me do my role as an HCM RN and support my members-I will never forget your help. If you made it to the end of this post-thanks for listening to me. If you don't feel valued here, you WILL BE VALUED somewhere else.
I just spent about an hour browsing jobs on Indeed.com. They do have a variety of RN jobs and the website has the employees reviews of the company on some jobs. I do not want to go from bad to worse and I see that the bad reviews on Indeed always talk about poor management, unfair practices, favoritism, lack of support from managers. Where have I heard this before?
I refuse to work overtime. I do not get paid enough at this job to do that. If members are not answering there phones is because they don't want to mess with us. I have numerous assessments/surveys that are behind and I will do them when I can. I am here to help people not ask questions that doesn't have anything to do with the job, it has to do with there reimbursement and I am tired of it. Still looking and waiting for the opportunity to get out of here. If I don't meet quota at the end of my 8 hours I log out I am not going to have my health or my family be affected by this job, there are plenty of jobs out there for RNs. Praying for the right job and the patience to come to work everyday and not quit-have kids to feed, bills to pay and have to have health insurance. May God bless all of you that don't have the luxury of being an RN to get those jobs.
Looks like case action is for hourly employees. Wonder if we have any legal standing if we are salaried but working 50-60 hours/week.
Can you give more information about the class action lawsuit . I would like to join in also.
https://topclassactions.com/lawsuit-settlements/lawsuit-news/349419-humana-class-action-says-insurance-co-inflates-prescription-copays/
Colchicine. How about patients "accidently" receiving the wrong glucometer strips? How many times does that happen. Or, how about expired and discontinued medications. It's time for some truth-telling.
FLSA violations.
https://www.classaction.org/news/humana-hit-with-employees-flsa-lawsuit
This overtime is not an accident. It is a Standard of Practice with Humana. It is a deliberate attempt at human abuse and slavery of professionals. This is not acceptable. Someone needs to call these people to the carpet. They have failed to meet the metrics of acceptable standards of practice for health care management. Maybe they need to review their own documentation and see if it meets the minimum requirement. Who is reading this and is not working free overtime for Humana? FLSA lawsuits are being won in Florida.
Don't quit! They are systematically deleting us. I am speaking to the attorney that contacted me. I am joining the class action. I want to be reimbursed for my overtime. This was a deliberate attempt to mistreat people. Now I am fighting back. Congratulations. You broke me. Time to take back some control. See you in court.
The truth hurts. RNs are lucky there are a lot of jobs available. PHC are stuck cause Humana pays so much more than nonprofit. Please keep the communication up. Being that we all work from home it can me like a vacuum
I understand that we need to save Humana money to justify our jobs. We need to keep our members out of the hospital. Maybe MF feels that if he had to pay all the extra hours that we are working, H@H would not be justifiable. But why can't they look at the tedious documentation, surveys, meetings, etc etc that eat up our days. All the new programs they introduce take more time. And in my 7 years working here,,,,they usually are not an improvement. So let us nurses do what we do best.....deal with the members. Streamline all the other stuff and maybe we will all win. That is my suggestion....but I am low person on totem pole here and usually am not listened to.
I too am one who has worked 50-60 hours/week. My coach knows it but does not say anything. The one thing I asked of our coach when she was new was that she be our representative to management. That has not worked very well. When I confront her, she says I need to work more efficiently. I need my job.....but getting to point where cannot take this anymore. And made to feel like failure. First job that I have ever felt like a failure in over 30 years of nursing. I have cut back on my hours but still working OT. Now have some CP and surveys that I am late on. I am sure that will be addressed soon. Another failure.
Please don't apologize for your truthful comments. MF's management are idiots. Don't accept their unethical stupidity!
It sounds like some of the coaches at Humana are brutal. Not sure of what the specifics are for the poster but I am one of many who have to work extra hours to meet "the minimum" that is required. Why? Because members are not answering their phones....they do feel harassed by Humana. I have been in tears many days when I realize that after 25 to 30 attempts, at the end of the day, I have 7 successful contacts. The 7 members that I reached all needed something special that day. I gave them the service they deserved. Waiting to be chastised each time that happens.