Yeah they did preach they would be like "Google." However that Delivery Center lacked even the basic amenities (toilet seat covers, plastic ware, cups, etc), hell, even signs from EDMC (company that was there before CSC) was largely present. As the previous post included, there was hardly anyone in the building.
It was total garbage from the beginning and largely because that is just how CSC operated. Pittsburgh was stood up to replace remote workers who made a higher salary. Pittsburgh location was chosen because the low cost of living and they received a tax break from the city.
When your #1 reason to stand up a delivery center to replace skilled remote workers with college hires with no experience, it's just a recipe for disaster. So that happened, and as you can imagine the "training" never really occurred.
So what happened after that? Well.....
Frequent turnover and it came in big waves. Prior to that admins checked way out, some would even just quit. A college hire in Pittsburgh has many opportunities, so they left also. Imagine a large empty office, employees on both sides and nothing is getting done. Even internal communication within the building spread like rumors.
Another sign, management, specifically B.R who had no understanding of his management team or the staff, he just did not care. It was going to be his way, (whatever that was) and his management style was a monumental failure. He added 0 value to everything.
Nothing changed to improve the client(s), there was some half a-- attempts to improve other things though; new lingo/buzzwords, re-branding of the "pod" (LOL), shifts in management, but the client work continued to pile up and people just got sick of it. Employees left, cut back the amount of work they put it, and checked out.
Around mid year 2016 as turnover kept occurring there was a hiring freeze (may have occurred sooner, who knows) and then the axe came for a lot of the middle management. This caused a lot of others to jump the sinking ship and as admins left, there was no replacement for them, that remained true when I left.
The POD was created with failure in mind, CSC wanted to silo the teams in a way that made IT responsibilities and skills similar to a production line. The less responsibilities any admin had the better, because those skills could be trained elsewhere if the location was cheaper.
At some point in between all of this they made an announcement to merge with HPE, which prompted my decision to leave.
I imagine for those who are still there are just "going through the motions" while they seek better opportunities. I have no doubt in my mind CSC is the worst company I'll have ever worked for.
Some reasons and kind of a long winded rant, lol. In the end, renaming doesn't make a failing company any more successful.