They were going for saving them selves money! They started in late 2014 firing full time, long time, people with long time experience,that made good money for any reason they could write you up for. That kept up thru 2015 and 2016 then in 2017 when they had honed down a lot of the the employees that made good money and benefits.
They started with the management. And all for better customer service. How is that done with part timers who don't care about the company they work for and at more than half the pay with little or no bennies.
Those that worked for Lowes know that they have lousy training . I think Lowes overextended themselves buying out other stores in the US and out of the country and cutting out highly paid and highly trained from years of experience was a way of helping pay for their expanding.