@cmc, I take that as an insult . Yes I agree with the fact that a big lots is somewhat disorganized. I work at one I am also a former SHC/Kmart employee.
How a big lots looks all depends on how your store manager runs it in addition to the payroll. Most if all big lots have furniture now. Here is what a big lots is usually staffed like.
1 MOD,1 front end employee,1 floor associate and 1, furniture associate.
50% of the time our floor associates are not register trained. Long story I will not get into.
In addition to that MOD refuses to either run a register or get change/do cash pickups.
So your kind of screwed up front when a line forms. In addition to that you got to ask for the rewards card like SYWR, (soon they will make us ask if the customer will want to apply for our credit card.)
So yes guys Big Lots is run just like an SHC store.
In fact several former Kmart/Sears store managers run big lots now.