The GETC team, reporting team, Portal team, Implemetation manager team (hahhaa .. what is this .. yep it is an incident management team) are all laughing their way to the bank. These are all non-billable roles (these are service roles with DXC, meaning roles billed internally).
These team have no SLA's and no work ethic. Most of them are relative of some manager, etc , mostly women who prefer to work from home. So much for the work ethic.
This has not yet come on the radar of the blind management, thats why technical roles are being fired while these fake roles are enjoying the booty.