It is time for some fresh blood and new eyes. But at the top management level and NOT at the employee level. It takes YEARS for new employees to become productive. Getting new workers with no real experience is not creating a new perspective, but rather NO perspective. The new workers are not really motivated by their low wages and are simply trying to survive, let alone thinking of better ways of doing things. I don't think that you can make a blanket statement that the experienced and established employees that have been with ADP for 15, 20, or 25 years are old fossils that do things in old ways. Being an ADP associate requires flexibility and constant learning due to changing systems and ways of doing things. Employees who have survived for so long in such a challenging environment are not fossils but the epitome of success and out-of-the-box thinking. Such accomplished employees should be valued by ADP, and not thrown into the garbage and replaced by cheap and unproven workers.
It is very clear that it is the management team that must be replaced not the employees. However, this may be a moot point since so many veteran employees have been thrown out that there no longer exists a sufficient knowledge base which can sustain the company for long.