In May 2016 I was "released" from my position with Liberty Mutual after 14 years of dedicated service. They dissolved the local office Customer Service team and basically cut their customers off from any service assistance except for regional call centers. The annual reports always showed much better than industry standard profits . Now the only way you can see a local rep is if you are BUYING something. FOR SHAME! Good old mother Liberty is no more.
Thanks for sharing. Cannot agree more on "Good old mother Liberty is no more." - this used to be THE BEST COMPANY every, but not any more.
- laid off after 22 years