New registers for all stores would probably solve 70% of the stress and problems faced daily by employees. Seems like a relatively small cost to boost moral and perhaps give the company some financial breathing room. It just doesn't make sense to me why such a simple and profit generating measure isn't taken. How can a company ever stop the bleeding if it has systems 20 years behind ALL competitors?
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The longer it takes to ring up a sale, the longer you have to pitch credit. They don’t care how long it takes or if the systems are outdated.
You must be new.
"Inventory selection for stores is being done by an un-trained Ape!"
But that ape works in HE and is all full of themselves about how lowly store associates couldn't possibly handle the kind of work that goes on in corporate. ;-)
To update the registers, software, hardware, wiring and new training would cost tens of millions of dollars. Money SHC does not have nor will ever have.
Lambert insists (to the detriment of the company) that big ticket item transactions be preformed on I-Pads. What a waste of time! Using the registers is lightning fast in comparison! A customer( or member, as Lambert insists them being referred to) doesn’t want to wait all day for their $7,000 to be processed! Use the damn register! Keep the customers happy with a fast and efficient checkout!!! The I-Pad S---s for these types of transactions!! The company, as a result of hair-brained ideas like the I-Pad big ticket processing, has contributed to the very likelihood of Sears bankruptcy very, very soon. Inventory selection for stores is being done by an un-trained Ape! Is a crying shame what Lambert has done to this once Great Company! Goodbye Sears!!😢😢 2018.
PEOPLE!!!!! ITS OVER FIND A NEW PLACE TO WORK!!!!!
I don't think that new registers would quash the stress levels of everyone working in the store or suddenly boost profits, yes, I agree, new registers would improve the checkout experience if they don't load it up with a whole bunch of questions and if the software is optimized for speed and reliability.
I've never been to a store where I've had to answer any questions on the card terminal other than if I wanted cash back and if I approved the transaction total. That alone could go away and improve the checkout process somewhat.
As far as workplace stresses, I don't think that could be fixed, given the current mess the company is in and may never get out of. Same goes for profits. Slim chance we actually turn a profit, even after the cuts and the store closures. Some SEC report yesterday revealed that they are down to the last $60 million of the $200 million loan they got from Eddie a week ago. Where the heck did it go?
Is anyone at HE reading this?
Why would they do that, they're closing.