Thread regarding Barnes & Noble Inc. layoffs

Getting rid of the full time people will reduce customer service drastically!

I worked for the company for five years, and I had friends from three separate stores who had worked there 18-20 years and we all got laid off today. Everyone is so sad. My manager was sad.

I've been getting an influx of messages. The even sadder part?

Getting rid of the full time people will reduce customer service drastically, because they got rid of some of the top sellers at the stores. We are full time because we are book fans. I single handedly told over 2000 books that made profit for the company for charity last year.

This is bull.

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Post ID: @OP+RIZD047

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Your reply is ridiculous and illogical. How do you think they make money? They try to sell more books. So of course they care how many books you sold. And yes, this is them shooting themselves in the foot

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Post ID: @hrd+RIZD047

B&N could not care less about "customer service" or how many books you sold. They care about making money, as much as possible. Always have, you just found out now when they tossed you like yesterday's news due to losing money.

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Post ID: @zuz+RIZD047

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