SunTrust Mortgage has signed immediate contracts with Infosys to offshore the loss mitigation process. All documents sent for review for short sale, deed in lieu, and modification requests will now be reviewed by folks in India. All letters (approval and denial) letters will also be handled in India. All fulfillment processes (account changes, term updates, payment updates) will also go to india by March 15th. Approximately 50 jobs will then be eliminated. SunTrust had to wait to get out from under the consent order to move jobs. This after getting a big tax cut from the government..
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It's ongoing here at SunTrust. Private Wealth is being sent to India also. Anything Operations. It's all about the $
This is horrible.
Not sure what to do, but at least you can make sure the public knows.
I'd strongly suggest you tweet or email Sara Blackwell who's running a big campaign against outsourcing US jobs...
Her contact info is below...