Oh to be a newbie & blinded by the light. Old timers know a thing or 2 you buckroos would love to know. 1st & foremost the culture & company created by Mr Sam was all about change. He loved change & was always studing retail thru the eyes of competition- across the globe. Change for us old timers was like drinking water on a regular basis. He said this is what we ar doing now to help the customer & we rallied around to do it. He listened to Associates in the stores - he knew they were the front line for the customers. He cares for HO folks but only such that they knew they were 2nd to all in the field - distribution/ trucking / stockers/ cashiers / CSM - we knew in the HO we did not make money but pure overhead to the P&L. What we old timers now are yelling about is the culture that was us no longer. Outsiders run the biz & they are intent to earn $ while leaving both talent & consumers behind. The Waltons checked out / SM is a puppet who will last as long as Wall Street gives the nod. Otherwise is on to the next. And the next will be someone totally new to WM. Consultants run their data reports & that’s how the ship is steered. Where functions can be outsourced, they will be. Where technology can do a humans job, it will. All the best newbie in this new WM. May you keep your ruby shoes.
Posted by @ROj7VLZ-ejk.