https://www.lightreading.com/business-employment/headcount/verizon-wireless-closing-a-third-of-us-call-centers-cutting-customer-service-jobs/d/d-id/741388
10 replies (most recent on top)
yes, why the very old thread
Why are you pulling up a year old threads
they’re reducing headcount and yearly salaries continually yet are pushing for more and more and more out of the employees. Management doesn’t care about customers wellbeing or actually taking care of their problem, but merely to “get a sale out of them” and send them their way. As an employee, you face corrective action when integrity isn’t there yet management low key encourages you to do the wrong thing because “we gotta make money,” proving as with many other situations that the credo really is a joke.
I hear that Bain and Mckinsey are here going through the books to see where the fat can be trimmed
This does not include Solutions Specialist
same company idiot landline doofus
Feel sorry for the non union part of Verizon
Verizon Wireless not Verizon
Ok, what about the stores? Cutting headcount? Hours changing?
Hans isn't a very good liar.