What a s**t show today. Just rude angry people all day. I got yelled at by some crazy lady that they were "inconvenienced" yesterday and now "disappointed" today because things weren't "really" on sale. I told her imagine how disappointed and inconvenienced I am with being unemployed in a couple months after 26 years of service. Lots of complaints about not accepting coupons. I don't want to go in tomorrow.
Anyone one else have a rough day?
Sir you forget yourself. The customer is always right
Just wait until you have to switch your percentage. They have all these “sub” categories, so it’s not like ALL toys are the same % off. After merching full trucks of dumped toys from the DC-pretty much anywhere you could find space, but not being told to keep it in separate “sub” catagories, it made it very difficult to sign it so the customers weren’t confused and pissed off.
Make sure you start tagging each individual item now with a price-it makes reshopping sooo much easier.
My store closes in just a few days and is nearly empty. The customers are hard to deal with, the process is harder than I thought it’d be, and finally loosing my co-friends to new jobs during this-which does happen-is the hardest.
Good luck to you all
@SllAxsm-vbv I saw a sign guy by my local ToysRUs. No monkey suit though.
Don’t let it get to you. This is the only time you’ll be able to shrug off customers and get away with it so take advantagez.
They are using a liqiudator, but I'm not sure why. Typically liqiudators are brought in because they are experts in marketing and driving foot traffic to the closing business in order to clear inventory fast, think guy in a monkey suit twirling a big arrow shaped Going Out Of Business sign for some Mom and Pop furniture store.
Everyone knows TRU is going out of business, and they have the resources and knowhow to run a huge promotion, so it seems liqiudators would be just an unnecessary cost. They should pay their long term suppliers before some liqidator, a lot of those small toy companies are going to need every penny they can recoup.
The best time for bargains is before the liquidators take over. They squeeze
the last buck and bring in their own overpriced crap. I don't know if ToysRUs is using
liquidators, you tell me.
Because the discount was 10% off so the toys were still about 15% more expensive then at other retailers.
In what way were things not really on sale?