Another one brilliantly bungled!
IBM was originally hired to manage and implement a large-scale £55m technology upgrade.
But “reckless” IBM paid no heed to its procedures and made a mockery of deadlines, leading to
substantial delays to the project, Co-op alleges.
The insurer has accused the technology giant of embarking on a venture that ended up riddled with
interruptions and broken promises.
Co-op has gone so far as to imply that IBM never thought it would be able to deliver on the project.
In court documents, the insurer claimed that IBM had made either no or “inadequate” enquiries of
software provider Innovation Group to check whether the project could be completed to time and
contract.
https://www.insurancetimes.co.uk/ibm-hits-back-at-co-op-in-130m-tech-upgrade-lawsuit/1426721.article