Please ask Whole Foods exactly what CIO has accomplished since coming in and being paid ridiculous amounts of money. Rewards? Full of glitches. Gone. Digital coupons? Worked sporadically, half the content was inaccurate. Gone. Data Monster? It’s a bear. Email always full? Must not archive. IRMA? Status quo. POS inventory replenishment aka 1990’s? Scraped in favor of OTS, magic markers and clip boards aka 1970’s.
Now Delays in Prime integration, because???
System failures.