I don't know how true this is, the person who told me said it came from someone who would know but wouldn't tell me who told her.
She said that all the hires for FCM were part of a mass hire with the plan to phase all telephonic into in home by sometime next year. She said the first large group of members would be transitioned into a new FCM program starting this summer and that they would continue in groups throughout the rest of the year. And as the rosters are removed from telephonic that they will lay off telephonic as they go, with the first planned lay off in spetember likely.